florian invest
Corporal
- Messages
- 89
hi Harley Salt, alla polyanskaya, jacob galea , scott head of risk.
on the 1st feb i reached out as i could see issues, but i didn't know of the manipulation that was taking place on the back end of my account at this time, so kept trading as any full time trader would (see attached email it was ignored)
multiple times i have brought to all of attention that think markets caused me issues with my trading,
we had a mediation phone call last week, i mentioned to scott head of risk about the code change, for someone in his position i find it very strange that he didnt know a code in a back end log.. after going in circles he blamed it on fortex. i have read the fortex user guide and this statement isnt correct. as in the user guide someone in scotts position controls this code. the code wasn't needed when my trades went to stp, and when it popped up there was over 10% in slippage on my account, pretty crazy when they have a fair execution policy and say they're regulated in Australia.
so there was no losing days previous to this code.. on the first losing day there was over 10k aud in slippage before any losses of course this would affect a trader..
then things went down hill..
you all know what went on, u even supplied a slippage report saying it was all of the trades i had placed slippage and offered me 2k to walk.. when there was over 31k in just slippage, thats abit rude isnt it?
to this date they still cant provide trade slips to show i was stp trade, yes the back end logs say stp, but u could of warehoused them and ran them through b book..
you all have obligations under the AFSL and none of u have stuck to them
please see below documents
email to support before any losses took place
fortex bridge user guide on warehousing trades
think markets compliance slippage report stating all the slippage on my account
fortex quote maker showing forex 2, they had one set up for me tho under forex 3
quote maker groups, they set up this group to cause me issues as they didnt need it before to route trades, they also kept it on when back to b book, my trades should of been routed via the pro account like they where to start with, yet they got greedy
when they changed my trades to stp.. no security quote maker needed
when they added the quote maker
when they still had the quote maker on manipulating my feed when back to b book
this b book stp book i doubt it true, they cant provide trade slips showing the trades after 8 months and with the bridge software they use it can just say stp but go via b book
there are alot more but i will upload gradually
please message me if youve had issues with this broker i need names and account numbers
on the 1st feb i reached out as i could see issues, but i didn't know of the manipulation that was taking place on the back end of my account at this time, so kept trading as any full time trader would (see attached email it was ignored)
multiple times i have brought to all of attention that think markets caused me issues with my trading,
we had a mediation phone call last week, i mentioned to scott head of risk about the code change, for someone in his position i find it very strange that he didnt know a code in a back end log.. after going in circles he blamed it on fortex. i have read the fortex user guide and this statement isnt correct. as in the user guide someone in scotts position controls this code. the code wasn't needed when my trades went to stp, and when it popped up there was over 10% in slippage on my account, pretty crazy when they have a fair execution policy and say they're regulated in Australia.
so there was no losing days previous to this code.. on the first losing day there was over 10k aud in slippage before any losses of course this would affect a trader..
then things went down hill..
you all know what went on, u even supplied a slippage report saying it was all of the trades i had placed slippage and offered me 2k to walk.. when there was over 31k in just slippage, thats abit rude isnt it?
to this date they still cant provide trade slips to show i was stp trade, yes the back end logs say stp, but u could of warehoused them and ran them through b book..
you all have obligations under the AFSL and none of u have stuck to them
please see below documents
email to support before any losses took place
fortex bridge user guide on warehousing trades
think markets compliance slippage report stating all the slippage on my account
fortex quote maker showing forex 2, they had one set up for me tho under forex 3
quote maker groups, they set up this group to cause me issues as they didnt need it before to route trades, they also kept it on when back to b book, my trades should of been routed via the pro account like they where to start with, yet they got greedy
when they changed my trades to stp.. no security quote maker needed
when they added the quote maker
when they still had the quote maker on manipulating my feed when back to b book
this b book stp book i doubt it true, they cant provide trade slips showing the trades after 8 months and with the bridge software they use it can just say stp but go via b book
there are alot more but i will upload gradually
please message me if youve had issues with this broker i need names and account numbers
Attachments
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1st feb email.PNG72.6 KB · Views: 20
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b book wharehousing.png9.9 KB · Views: 21
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compliance slippage.png172.3 KB · Views: 18
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fortex quote maker.png318 KB · Views: 18
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quote maker groups.png256.6 KB · Views: 20
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01 17 stp log.PNG69.4 KB · Views: 21
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01 21 security alert.PNG55.6 KB · Views: 19
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b book still quote maker alert.PNG44 KB · Views: 21