Resolved: Thinkmarkets stoll my money

[friendi]

Yes
What happened exactly as the following
On 10th of October and before ending time market close they increase the speard very high than normal which lead to margin out my account however my all trades was hedge and the equity has fear enough money to cover the speard on rollover the market time.
And when I return back to support department there
They told me it is normal and it happens every day
They are big scam and layer
I tried many times with them but they ignore to replay to me .

Are you on cent account?

 

[mohamed ali rasheed]

Are you on cent account?

No it's standard account

 

[FPA Forums Team]

The FPA invited the Company to update this discussion on Dec 16, 2019 at 8:19 AM

 

[globaladvice]

No it's standard account

mohamed check page two, i wrote to you the steps to file a complaint.

 

[Vanessa.P]

OMG I also have problems with this company: O

 

[4evermaat]

@rachel.inn you must have your own scam alert thread detailing your issues.

@AsstModerator, are there enough ThinkMarkets open cases to merit a court case?

 

[florian invest]

So..
Im Not allowed to post any information about my case that think markets have provided..

They have said they will try and stop or slow down the AFCA process if i posted anything else about my case..
So I haven't posted anything..
Yet i went to visit think markets office in Australia last week and I wasn't aggressive or anything just had a vanilla folder of information that they had asked me to provide..
They said they were to busy to see me.. i was happy to wait but they decided to call security and have them escort me out..

They proceeded to call AFCA the next day saying how i was posting stuff on line in forum's after they had asked me to stop..
Im guessing they were referring to this case, yet i haven't posted anything documentation here..

They obviously know about this issue yet haven't responded on here...

They know what they do they just don't care and hope no one pushes the issue..

Mine has been going on since February now..

So just keep contacting ASIC and FCA AFCA until you get heard..

If enough people contact ASIC they will lose there license here in Australia

I have given them enough information to show that they're breaking there license here and false advertsing there services, just need some more pressure on them

 

[friendi]

So..
Im Not allowed to post any information about my case that think markets have provided..

They have said they will try and stop or slow down the AFCA process if i posted anything else about my case..
So I haven't posted anything..
Yet i went to visit think markets office in Australia last week and I wasn't aggressive or anything just had a vanilla folder of information that they had asked me to provide..
They said they were to busy to see me.. i was happy to wait but they decided to call security and have them escort me out..

They proceeded to call AFCA the next day saying how i was posting stuff on line in forum's after they had asked me to stop..
Im guessing they were referring to this case, yet i haven't posted anything documentation here..

They obviously know about this issue yet haven't responded on here...

They know what they do they just don't care and hope no one pushes the issue..

Mine has been going on since February now..

So just keep contacting ASIC and FCA AFCA until you get heard..

If enough people contact ASIC they will lose there license here in Australia

I have given them enough information to show that they're breaking there license here and false advertsing there services, just need some more pressure on them

Wow. Did you really go to their office? Are you from Aus?

I can't believe they treated you this way.

 

[florian invest]

Yes I'm based in Perth western Australia
Flew to there office in Melbourne and I was more then happy to sit and wait for them to go over the information they requested but they decided to call security as I wanted to wait and talk to them.. i obviously wasn't going to leave the information i had as they know what they have done so I wanted to point it out to them as since Feb now they have said things like.. slippage is a natural part of the market.. which it is but the way they managed the trades caused me slippage and I have proof of changes yet they continue to act dumb and waste my time..

Quiet sad that a company like this is still operating

 

[friendi]

Yes I'm based in Perth western Australia
Flew to there office in Melbourne and I was more then happy to sit and wait for them to go over the information they requested but they decided to call security as I wanted to wait and talk to them.. i obviously wasn't going to leave the information i had as they know what they have done so I wanted to point it out to them as since Feb now they have said things like.. slippage is a natural part of the market.. which it is but the way they managed the trades caused me slippage and I have proof of changes yet they continue to act dumb and waste my time..

Quiet sad that a company like this is still operating

Why you didn't go for banks since your trades are very large in monetary term?