Resolved - TRADE12 no withdraw my money

syamirc

Recruit
Messages
17
First i received call form Trade12 to deposit.
They called me almost 5 times every days until i deposit.
After deposit my account manager call me for the first and the last.
I trade for my own and manage to get some profit.
I feel happy and request for withdraw my profit.
My withdraw was approved by the system.
Trade12 told me the withdraw process take 1-5 days.
Until now i still did`t receive my money.
I contact them using online chat. They keep ask me to wait for finance department to email me. But the finance department never contact me at all. So i decide to write some review here. I hope people out there please stay far far away from TRADE12. This company not honours with their business.
 

syamirc

Recruit
Messages
17
additional info.

I already trade with TRADE12 almost 2 weeks..
After i deposit i trade for my own and i lost some money. My account manager called me and ask me to deposit more money but i give some reason that i dont have enough capital to deposit. Since then he never call me again. However my trade going positive result and i manage to get some profit. I contact TRADE12 using online chat that i want to withdraw my money and he advice me to wait my broker to call me. I wait and wait but my broker never call me. So i decide to withdraw for my self. System said i take 1-5 days. But my withdrawal request take 3 days to approve. Im happy my withdraw was approve but after 5 days the money still not in my bank account. I do contact TRADE12 again. They ask me to wait the financial department to contact me. Until now i never received any email from financial department. I want my money.. Please help me..
 

syamirc

Recruit
Messages
17
My account information:
I deposit $250 after some profit i withdraw $250 and approved but no receive money
I continue trade and mange to profit again until my balance become $354.64 request for withdraw $100 still not approved
 

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syamirc

Recruit
Messages
17
Proof of deposit
 

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syamirc

Recruit
Messages
17
Bank Statement show my card was charged for deposit (PREAUTH SALE MAS*TEESHINTHINN TECH\\Ch DATED 23/05/17)
and no receive any withdraw
 

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syamirc

Recruit
Messages
17
I contact one of the account manager..
And i got this
 

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Trade12

Trade12.com Representative
Messages
70
Hi Syamirc,

We apologize for any inconvenience you had with regards to your withdrawal request. Upon checking your account, you already received a withdrawal of 250usd prior to this 100usd withdrawal request.

No need to worry, your withdrawal of 100usd has been approved and has already been transferred to your bank account. As much as we would want to, we cannot expedite the transfer as this is the standard transfer time for bank transactions. Please allow 3-5 business days for the funds to reflect. For your reference, kindly check your email for the proof of funds transfer.

Feel free to contact our customer support if you require further assistance. Thank you.



Regards,
Trade12
 

syamirc

Recruit
Messages
17
Hi Syamirc,

We apologize for any inconvenience you had with regards to your withdrawal request. Upon checking your account, you already received a withdrawal of 250usd prior to this 100usd withdrawal request.

No need to worry, your withdrawal of 100usd has been approved and has already been transferred to your bank account. As much as we would want to, we cannot expedite the transfer as this is the standard transfer time for bank transactions. Please allow 3-5 business days for the funds to reflect. For your reference, kindly check your email for the proof of funds transfer.

Feel free to contact our customer support if you require further assistance. Thank you.



Regards,
Trade12

Yeah i received my money..
I`m happy now my first and 2nd withdraw was successful..
My first withdrawal go through my card i received exact amount of $250 in MYR1070 the exchange rate was 4.2
But i`m disappointed with my 2nd withdraw which is $100 i only received MYR318 exchange rate was 3.18
Why the exchange rate was not follow the current rate? I lost 25% for my 2nd withdraw..
Now i earn some profit again. I do request to withdraw another $250 by card..
I hope this time i will got it with the correct exchange rate..
 

FxMaster

Lt. Colonel
Messages
9,529
Yeah i received my money..
I`m happy now my first and 2nd withdraw was successful..
My first withdrawal go through my card i received exact amount of $250 in MYR1070 the exchange rate was 4.2
But i`m disappointed with my 2nd withdraw which is $100 i only received MYR318 exchange rate was 3.18
Why the exchange rate was not follow the current rate? I lost 25% for my 2nd withdraw..
Now i earn some profit again. I do request to withdraw another $250 by card..
I hope this time i will got it with the correct exchange rate..
Congratulations and it's always good to see resolved case :) Yo AsstMod, can you mark this thread as a resolved, please?

Hi Syamirc,

We apologize for any inconvenience you had with regards to your withdrawal request. Upon checking your account, you already received a withdrawal of 250usd prior to this 100usd withdrawal request.

No need to worry, your withdrawal of 100usd has been approved and has already been transferred to your bank account. As much as we would want to, we cannot expedite the transfer as this is the standard transfer time for bank transactions. Please allow 3-5 business days for the funds to reflect. For your reference, kindly check your email for the proof of funds transfer.

Feel free to contact our customer support if you require further assistance. Thank you.

Regards,
Trade12
Dear Rep, we have lots of pending cases in FPA scam alert folder. It will be good if you can solve the other cases too. Just click here trade12.com and you will get those cases.
 

Yc2017

Recruit
Messages
5
I request to withdraw my balance in my account, but the customer service called me and not allow me to do so.
Thats my account my money.. what i can do?
 
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