simonprecio
Private
- Messages
- 12
In June 2013, I opened an account with Trader XP and started working with a trader, Danny Brown, building up my account balance with daily trades. Over the course of two months, I invested €2000 and with a combination of bonuses and winning trades, I got my account balance to over €7000.
It was then that I started doing more research on Trader XP and started to read a lot of bad comments on forums, so I decided to quit while I was ahead, and informed Danny Brown that I wanted to withdraw the majority of my initial deposit, €1950. I told him that I wasn't interested in any of the money accrued through bonuses as I was aware of the 20x initial deposit clause in the terms and conditions, I just wanted to recoup my own money that I had invested.
Initially, he said this was fine, and that I would need to send an image of my credit card with the numbers blanked out for security, which I did. From that point on, I got stonewalled, no one would speak to me. It's now two months later. I have sent them countless emails and submitted forms through their website, none of which have got a response. I have rung them many times and I'm just met with endless hold music.
It's pretty clear that they have no intention of returning my money. After searching around, I found this forum post from 2010, where a representative from Trader XP claims Danny Brown no longer works there.
http://www.complaintsboard.com/complaints/traderxp-c304430.html
I would recommend everyone to stay well away from Trader XP. They seem to only exist to take as much money as they can from you before shutting off all contact and never dealing with you again.
If anyone knows how I can get this initial deposit back, I would be grateful of any help.
Simon
It was then that I started doing more research on Trader XP and started to read a lot of bad comments on forums, so I decided to quit while I was ahead, and informed Danny Brown that I wanted to withdraw the majority of my initial deposit, €1950. I told him that I wasn't interested in any of the money accrued through bonuses as I was aware of the 20x initial deposit clause in the terms and conditions, I just wanted to recoup my own money that I had invested.
Initially, he said this was fine, and that I would need to send an image of my credit card with the numbers blanked out for security, which I did. From that point on, I got stonewalled, no one would speak to me. It's now two months later. I have sent them countless emails and submitted forms through their website, none of which have got a response. I have rung them many times and I'm just met with endless hold music.
It's pretty clear that they have no intention of returning my money. After searching around, I found this forum post from 2010, where a representative from Trader XP claims Danny Brown no longer works there.
http://www.complaintsboard.com/complaints/traderxp-c304430.html
I would recommend everyone to stay well away from Trader XP. They seem to only exist to take as much money as they can from you before shutting off all contact and never dealing with you again.
If anyone knows how I can get this initial deposit back, I would be grateful of any help.
Simon
