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RESOLVED - TradeviewForex.com cheated two US$10k accounts under fraudulent circumstances.

Discussion in 'Resolved Issues' started by forexengines, Jun 12, 2018.

  1. forexengines

    forexengines Private

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    We are requesting TradeviewForex.com to take immediate, honest measures to pay compensations to our clients who own below described two US$10k accounts, destroyed by TradeviewForex.com systems under the fraudulent reason that the accounts hit Margin Call / Stop Out levels.


    Case #1:
    Account Number: 321895
    Date & Time of Account Destruction by TradeviewForex.com: 23rd May 2018, 17:02hrs
    Loss Amount: US$ -6144.61
    Documentary Proof Attachments:
    (a) Case1_Loss_Summary.png
    (b) Case1_Documentary_Proof_by_Mr._Timothy_Furey


    Case #1 Summary:

    On 23rd May 2018 at 17:02hrs TradeviewForex.com computer system stopped out trades on our client's US$10k trading account amid over 200% Margin Level (as witnessed by us at that moment) under the fraudulent reason (and it is impossible to name it otherwise) that our client's account hit Margin Call / Stop Out level.

    All our client's lengthy email communications with Tradeview.com Administration with a view to pointing out that the account was intentionally destroyed by TradeviewForex.com computer system have led to nothing.

    We simply want TradeviewForex.com to publicly admit that they cheated our client by the following BASIC REASONS, and immediately pay compensation to our client:

    BASIC REASONS:
    1) TradeviewForex.com claims that their computer system stopped out trades on our client's account on 23rd May 2018 at 17.02hrs at their official 100% Stop Out level, when we witnessed over 200% Margin Level at the moment our client's account was destroyed.

    2) Investigative materials (please see attachment) presented by Tradeview Staff Mr. Timothy Furey have proven that TradeviewForex.com computer system stopped out trades and destroyed our client's account not at 100% Margin Level as officially claimed at their website, but at a critically low Margin Level of 34.02%!!!, whereas at that moment we witnessed over 200% Margin Level on our client's account.

    Therefore, the following questions are naturally raised:

    1) Could it be that TradeviewForex.com computer system destroyed our client's account due to their internal system errors?

    2) Or, could it be that TradeviewForex.com "secretly uses" part of client's capital for their own trading operations and thereby secretly subjects a client's account to extra risks, which is why their system API waited till the critically low Margin Level of 34.02%!!! before destruction of our client's account?



    Case #2:
    Account Number: 319289
    Date & Time of Account Destruction by TradeviewForex.com: 28th May 2018, 00:05hrs
    Loss Amount: US$ -6750.76
    Documentary Proof Attachment:
    (a) Case2_Loss_Summary.png


    Case #2 Summary:

    On Friday 25th May 2018, we rounded up trading on this account with a Margin Level of approximately 800%, which could not have subjected the account to any risks when market reopened on Monday night / morning - 28th May 2018. To witness this account purposely destroyed by TradeviewForex.com computer system at 00.05hrs of 28th May 2018 under fraudulent circumstances was shocking, and we have all reasons to confirm that this account was destroyed by TradeviewForex.com computer system in similar fraudulent circumstances as in Case #1 above.


    Therefore, we hereby request TradeviewForex.com to comment on these two Cases and take honest steps to immediately pay compensations to our clients.

    Remarks:
    TradeveiwForex.com Administration is hereby immediately notified about these two Cases at the following email addresses:

    Operations TVF <operations@tradeviewforex.com>
    Michael Turck <mturck@tvmarkets.com>
    Compliance Tradeviewforex <compliance@tradeviewforex.com>
    Timothy Furey <tfurey@tvmarkets.com>
     

    Attached Files:

  2. forexengines

    forexengines Private

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    Sincere thanks to Forex Peace Army Admin for having moderated these Cases for public view.

    The only remarks we wish to add are as follows:

    To many numbers (mixed up swap charges) can cause confusion when handling numbers in a Forex trading account's statement. That is why the following corrections are implemented in Cases' highlights:

    Case #1:
    Account Number: 321895
    Date & Time of Account Destruction by TradeviewForex.com: 23rd May 2018, 17:02hrs
    * Estimate Loss Amount: US$ -6144.61


    Case #2:
    Account Number: 319289
    Date & Time of Account Destruction by TradeviewForex.com: 28th May 2018, 00:05hrs
    * Estimate Loss Amount Corrected To: US$ -7492,48
    (explained as: US$ -7121.62 - 189.20 - 181.66 = US$ -7492,48; please see applicable attachment above.)


    * We humbly request TradeviewForex.com Admin to do the exact compensation payment calculations for our clients.
     
  3. forexengines

    forexengines Private

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    Please read correctly:

    Too many numbers (mixed up swap charges) can cause confusion when handling numbers in a Forex trading account's statement. That is why the following corrections are implemented in Cases' highlights:

    Apologies for the typo.
     
  4. FxMaster

    FxMaster Lt. Colonel

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    Two steps that you must follow

    1st - Invite them to join this thread via email (Send email to every possible address).

    2nd - Go to their website and invite them to here via Live Chat
     
    4evermaat likes this.
  5. FxMaster

    FxMaster Lt. Colonel

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  6. forexengines

    forexengines Private

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    Thanks!

    1) Already done, with email invitations sent to below email addresses:
    Operations TVF <operations@tradeviewforex.com>
    Michael Turck <mturck@tvmarkets.com>
    Compliance Tradeviewforex <compliance@tradeviewforex.com>
    Timothy Furey <tfurey@tvmarkets.com>


    2) Will be done right now.
     
  7. forexengines

    forexengines Private

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  8. forexengines

    forexengines Private

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    Regrettably, online chat not available at their website.
     
  9. forexengines

    forexengines Private

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    The 4th day is running out since these two Cases were made public by Forex Peace Army Admin.

    However, apart from what I would describe as "nervous Skype phone calls / conversations" (by the middle of this week) during which "50%" (without disclosing name now) of two TradeviewForex.com Directors tried to understand the heart-breaking position of the clients who incurred losses on the two accounts and asked for "what we need done", the other "50%" (without disclosing name now) retains his previous position of blaming the two clients for losses incurred as a result of "bad trading"; but when asked why their computer system API had to destroy Case #1 client's account at critically low 34.02% Margin Level, while physically seen account Margin Level on MT4 terminal was over 200% at 17:02hrs of 23rd May 2018, no clear answers were received.

    Moreover, it is important to pinpoint that none of the two directors have said a word about Case #2 account destroyed by TradeviewForex.com computer systems with approx. 800% Margin Level. It is as if the account featured in Case #2 does not exist at all.

    So far, TradeviewForex.com Directors have tried their best to avoid public response and discussion here, despite several requests that they give explanations here.

    But since the silence cannot continue endlessly, we hereby disclose below to the public a copy of Skype message sent early yesterday 15th June 2016 to TradeviewForex.com Directors:

    QUOTE

    Dear Sirs (Mr. Turck & Mr. Furey),

    This is a late message to remind you that GREAT INJUSTICE had been done by TradeviewForex.com to the two accounts in Cases at:

    http://www.forexpeacearmy.com/commu...ent-circumstances-seeking-compensation.55884/

    We have no faintest doubts that the Administration of Forex Peace Army are well-informed in Forex business and know how much our position is correct in demanding for compensatory payments by TradeviewForex.com to the two accounts / clients.

    We are sure that right in your hearts you feel some degree of injustice been done to these two accounts errorneously destroyed by TradeviewForex.com computer systems.

    Should TradeviewForex.com wish to avoid further public discussion of the two Cases at Forex Peace Army, we hereby request that TradeviewForex.com fully pays into each account, not later than 15th June 2018, the full amount of losses unjustly triggered by TradeviewForex.com computer systems on 23rd and 28th May 2018, respectively.

    Following replacement of losses in the two accounts, we shall immediately inform Forex Peace Army to consider the two Cases as settled and delete them from their website.

    We humbly thank you for your kind attention, and look forward to having a just action from TradeviewForex.com not later than 15th June 2018.

    Very Best Regards,

    Idorenyin Umoren (Mr.)
    Director
    KOMEKS TRADING SERVICE



    UNQUOTE
     
  10. forexengines

    forexengines Private

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    Dear Forex Peace Army Admin,

    We hereby request you to consider "Case #1" as settled and delete it from the body of "Case Number 55884" following our receipt of below messages via WhatsApp from the client who owns "Case #1: Account Number: 321895":

    Client's message #1 (remarks: edited to remove mistakes for clarity):

    QUOTE


    Dear Idorenyin, good morning.

    I have reached an agreement with TraderviewForex.com in which they will reimburse US$2,500.00 of the loss in my account as long as I delete the complaint made at Forex Peace Army with the Case number 55884.

    In the current circumstances that I need liquidity to continue operating, I request you please proceed to eliminate the complaint (filed with Forex Peace Army) immediately.

    I appreciate your cooperation in this matter.

    Sincerely

    Cristobal

    UNQUOTE


    Client's message #2 (remarks: edited to remove mistakes for clarity):

    QUOTE


    Idorenyin
    I have in writing the commitment of the CEO (edit: namely Mr. Timothy Furey) of TraderviewForex.com that they will pay me the US$2.5k as soon as we withdraw the case from Forex Peace Army.
    Please remove the case.

    UNQUOTE


    Remarks:
    1) In Case #1 it is client's sole decision not to first receive the promised US$2.5k compensation before requesting removal of the Case from Forex Peace Army. And why client does not insist on full compensation of loss amount of US$ -6144.61 is beyond our understanding and no more our business.
    2) We hereby request Forex Peace Army Admin to retain Case #2 as presented above / herein as we shall seek full compensation per the loss amount of US$ -7492,48 before we request its deletion from this website under Case number 55884.
     

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