maimohamed
Recruit
- Messages
- 1
in 31 oct I make pending order buy stop in usdjpy at price 75.85 at 03:13 with 5 lot stander , price at this moment (03.13) 75.64
After 12 minutes Japanese intervention in currency markets at 03:25 (server time in roboforex)
My pending order not open so I go to live chat and told them my order still pending they told me you must send ticket to Dealing Department , I Sent ticket but they don’t answer me , I make update in my ticket one more time but no answer , ( I Recorded my desktop with photo and video )
In 04:02 (server time in roboforex) I found my pending order is active but in anther price in 78.00
I make pending at 75.85 roboforex open my order in 78.00 ????
But in 04:02 bid price between 78.18 and 78.31 how they open my order in 78.00 ?? look to my photo
Same examples
After 12 minutes Japanese intervention in currency markets at 03:25 (server time in roboforex)
My pending order not open so I go to live chat and told them my order still pending they told me you must send ticket to Dealing Department , I Sent ticket but they don’t answer me , I make update in my ticket one more time but no answer , ( I Recorded my desktop with photo and video )
In 04:02 (server time in roboforex) I found my pending order is active but in anther price in 78.00
I make pending at 75.85 roboforex open my order in 78.00 ????
But in 04:02 bid price between 78.18 and 78.31 how they open my order in 78.00 ?? look to my photo
Same examples
