Roiteks.com - Unauthorized trades, cancelling withdrawal. Draining account?

jackback29

Recruit
Messages
9
I have an account with Roiteks.com and attempted a withdrawal of $212 about 9 business days ago. Yesterday someone made a trade for $200 AUD/JPY (BUY) with huge leverage in an attempt to drain my account from what it looks like. Instead it went up and made my balance about $550.

I told them this was not me and changed all my passwords. I made a withdrawal of my original amount $212 AGAIN because this unauthorized trade they made cancelled the withdrawal on the day it should have been released to me.

I log out, then 30minutes later i login and they have made ANOTHER trade on AUD/JPY (BUY) for my entire account!!! It also changed my password and I never got a confirmation email of the change, so clearly they are changing it on their end.

They are blaming the place i signed up with saying its making trades for me but its not because i have it disabled?? It's never had this problem before, i told them to remove their access if they are making trades but they said contact their support. (which i've done and am awaiting a reply).

I do not believe it is the auto trade place i signed up with because when i enable it, it makes $25 trades with a max of 2. And when i disable it, it stops. The trades in question however are for my entire account balance!

Will attach screenshots if neccessary, I am fully documenting what is happening as they have not taken my money yet.
Thank god for this site or i would never have known what to do, hopefully this can get sorted and its not too late!! Currently my account balance is $272 + has open trades
da69b4c0175f3542b9352bd3103b716f.png

https://gyazo.com/da69b4c0175f3542b9352bd3103b716f

Maybe I'm overreacting but I'm freaked out to go to sleep its 2am here so i'm doing this before i nod off, if i wake up and my account is $0 at least its documented
 

jackback29

Recruit
Messages
9
The screenshot is the status of my current account just incase they do any more unauthorized trading by the time i wake up in the morning. I am not touching my account again, if I do it will be to close a trade. I am not opening another trade!
 

jackback29

Recruit
Messages
9
ROITEKS which is also apparently the same company as ASHFORD INVESTMENTS (IS A SCAM). Their support keeps telling me nobody but me can make trades. I told them to BLOCK my account from making anymore trades then but NOPE apparently they can't do that. What a joke.

After telling them on 2 seperate occasions to STOP CHANGING MY PASSWORD and OPENING UN-AUTHORISED TRADES. They have done it AGAIN!
Today 23/5 - They have closed all my trades from yesterday and opened a bunch of new ones for my entire account balance, I proceeded to close them.
State of my untouched account after logging in today (see the difference between my original post image and this, I have not touched my account inbetween these images):
https://gyazo.com/ccb7a1923b85646001c7d72ede00c869
ccb7a1923b85646001c7d72ede00c869.png


Now after closing them see the current state of my account (I will also not touch my account again, what you see is what it should STAY LIKE. But I am expecting them to open more trades to drain the account):
https://gyazo.com/89bdfedc56278426107bd02bfb47fe80
89bdfedc56278426107bd02bfb47fe80.png

https://gyazo.com/89bdfedc56278426107bd02bfb47fe80
 

FxMaster

Lt. Colonel
Messages
10,779
I have an account with Roiteks.com and attempted a withdrawal of $212 about 9 business days ago. Yesterday someone made a trade for $200 AUD/JPY (BUY) with huge leverage in an attempt to drain my account from what it looks like. Instead it went up and made my balance about $550.

I told them this was not me and changed all my passwords. I made a withdrawal of my original amount $212 AGAIN because this unauthorized trade they made cancelled the withdrawal on the day it should have been released to me.

I log out, then 30minutes later i login and they have made ANOTHER trade on AUD/JPY (BUY) for my entire account!!! It also changed my password and I never got a confirmation email of the change, so clearly they are changing it on their end.

They are blaming the place i signed up with saying its making trades for me but its not because i have it disabled?? It's never had this problem before, i told them to remove their access if they are making trades but they said contact their support. (which i've done and am awaiting a reply).

I do not believe it is the auto trade place i signed up with because when i enable it, it makes $25 trades with a max of 2. And when i disable it, it stops. The trades in question however are for my entire account balance!

Will attach screenshots if neccessary, I am fully documenting what is happening as they have not taken my money yet.
Thank god for this site or i would never have known what to do, hopefully this can get sorted and its not too late!! Currently my account balance is $272 + has open trades
da69b4c0175f3542b9352bd3103b716f.png

https://gyazo.com/da69b4c0175f3542b9352bd3103b716f

Maybe I'm overreacting but I'm freaked out to go to sleep its 2am here so i'm doing this before i nod off, if i wake up and my account is $0 at least its documented
Two steps that you must follow

1st - Invite them to join this thread via email (Send an email to every possible address).

2nd - Invite him via Skype or any communications address you have.

If they did not come and reply here then message me I`ll suggest you more steps to get your money back.
Note: Share your account number too (Just account number) so you can have a solution soon.
 

Joshua76

Recruit
Messages
2
Did anyone get back the money? I realized it is a scam right after i deposit $250. However i did not sign the DoD and click agree on the Deposit Agreement.

Trying to the 3rd time to withdraw.
 

Joshua76

Recruit
Messages
2
Did anyone get back the money? I realized it is a scam right after i deposit $250. However i did not sign the DoD and click agree on the Deposit Agreement.

Trying to the 3rd time to withdraw.

Roiteks will not refund any money unless i sign the DOD. I have been asking them what happen if I sign and whether Roiteks will add in bonus into my account, forcing me to trade and not able to withdraw my initial deposit. The customer services replied:
"Roiteks has no "Welcome Bonus" policy on our trading platform.
Promotional Benefits, such as "bonus" can be added only per your request and written confirmation on a "Trading Benefit Agreement".

I am not sure whether should i proceed.
 
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