UPDATE: THIS IS MY LAST LIVE CHAT WITH BACKOFFICE MEMBER MANUELA SCAM COMPANY: FOREXBROKERINC.COM
Chat transcript
Name: Leonardo Garcia Aguirre
E-mail: lguinvest@hotmail.com
Are you existing client? Yes
Raul Mon, 08/01/16 11:23:20 pm America/New_York
Welcome to Forex Broker Inc, my name is Raul. How may I help you?
Leonardo Garcia Aguirre 11:24:41 pm
hi Raul would like to talk with back office. your scam company don't want to pay me my profits since 6 of july
16667422
account #
Raul 11:26:40 pm
Hello, Mr. Garcia. As I can see, you have received an e-mail from the BackOffice Department in which you were asked if you have another bank account with another bank to which we can initiate the transfer.
Leonardo Garcia Aguirre 11:27:40 pm
no my friend, you guys are playing games!
you guys initiate the wire transfer every 5 days 11:28:04 pm
Raul 11:28:27 pm
Mr. Garcia, I will kindly ask you to answer to the e-mail so that we can forward it to the Accounting Department.
Leonardo Garcia Aguirre 11:29:24 pm
I want to speak with backoffice that was my first question
Raul 11:29:53 pm
I will transfer your chat right now.
Manuela 11:30:07 pm
My name is Manuela from the Backoffice Department. How may I help you?
Leonardo Garcia Aguirre 11:30:14 pm
hi Manuela
I don't have any other bank account
so was the solution to get my wire transfer withdra from 6 of july? 11:31:02 pm
Manuela 11:32:01 pm
Sir, we will need to contact again our Accounting Department to check again which is the best possibility to send you the money.
Leonardo Garcia Aguirre 11:32:18 pm
you guys every 5 days initiate wire transfer and DON'T give me any switch confirmation code
Manuela whats going on?
this is a SCAM company!
are you f***ing serious??? 11:33:06 pm
and your real name is not Manuela for sure...
Manuela 11:34:16 pm
As my colleague informed you, unfortunately, the wire was not processed at the intermediary institution. Sir, we are working to solve your situation as soon as possible.
Leonardo Garcia Aguirre 11:34:55 pm
as soon as possible? already passed almost 1 month
Manuela 11:35:37 pm
You can imagine that already is frustrated also for us to try almost every day to send you the funds and it is in our interest to send you the money as soon as possible.
Leonardo Garcia Aguirre 11:36:49 pm
ok if your company is trying to sent me the money, where are the swift confirmation code or any evidence that the money were sent?
Manuela 11:37:37 pm
Since the funds were not processed at the intermediary institution they cannot provide us in this moment any track number.
Leonardo Garcia Aguirre 11:38:48 pm
you know that this conversation in 5min. will be in forexpeacearmy uploaded right!
I got emails from people around the world asking about if I get the money and overall experience with your scam company 11:40:03 pm
Manuela 11:40:51 pm
From our side, we respect our clients correspondence.We kindly ask you to understand that we are doing the best to solve this issue soon and to send your money back, since it is an unpleasant situation.
Leonardo Garcia Aguirre 11:42:54 pm
I'm sales men Manuela this is a sales men speech trying to sell me your bull**** history that I get everyday
from different person 11:43:10 pm
Manuela 11:44:15 pm
I do not sell anything here, i`m trying to help you and trying to let you know that our company is doing all the best to solve the issue. You will receive your money and you will be more than happy to know that we are serious and sometimes some situations are depending also on Bank Institutions.
Leonardo Garcia Aguirre 11:45:52 pm
evidence all I ask is evidence
I do I know you tell me truth? where are my confirmation swift codes? 11:46:43 pm
that you guys trying to sent me the funds? 11:47:07 pm
why my account manager Elena don't call me?
why your company is NOT regulated?
why when I can costumer service to get Elena (account manager) on the line? 11:48:14 pm
Manuela 11:48:27 pm
I will let a message to your Account Manager Alena to call you as soon as she will be at the office. She is in holiday.
Leonardo Garcia Aguirre 11:49:19 pm
lol really?
Manuela 11:50:19 pm
Regarding your other questions, we are not regulated as we are an offshore broker.
We are an offshore Broker, with company registered in Marshall Islands and therefore we accept US traders.
Leonardo Garcia Aguirre 11:51:19 pm
there are a lot unregulated brokers accepting USA costumers is truth
all of them SCAM companys! stealing money and only want lossers traders you become profitable, don't let you withdraw profits mos of them 11:52:16 pm
thas why I will now on join regulated broker and with at leat 10 years in business not like forexbrokerinc. only 3 years 11:53:21 pm
Manuela 11:53:54 pm
This is a special situation in your case, since we never have such delays.
Leonardo Garcia Aguirre 11:55:52 pm
message to forex peace army members and visitors: as you can see IMPOSSIBLE to get any solution, they keep playing the GAME! I will make report tonigh with de Security Exchange Commision tonight! thank you for thanking your time for reading this live chat 8/1/2016
bye Manuela 11:56:01 pm
Manuela 11:56:09 pm
You will receive the funds into your Bank Account from us, since we are a serious company and we are trying to solve your situation and we are now in an unpleasant situation.
Leonardo Garcia Aguirre 11:56:21 pm
tell your boss we are officially in war!
thank you
Was the case resolved during the chat? No
Duration: 33m 9s
Chat started on:
https://www.forexbrokerinc.com/welcome-real
VISITORS DON'T JOIN THIS SCAM COMPANY AND PLEASE DO YOURSELF A FAVOR, JOIN ONLY REGULATED BROKERS!! WITH AT LEAST 10 YEARS IN BUSSINES LIKE: FXCM, FXPRO, FXPRIMUS, OCTAFX AND IF YOU ARE AMERICAN, GO WITH FXCM US AND BE HAPPY WITH THE 1:50 LEVERAGE YOUR MONEY IS MORE SAFE!
ANY QUESTION SENT ME E-MAIL:
Leonardo Garcia
lguinvest@hotmail.com
(Note: sorry for my bad English thank you.)