FxNet.com a regulated broker from Cyprus is not processing withdrawals. I am waiting for over 2 weeks now.
First they say it will be processed in 48hours (as advertised).
Then they say 48 hours means backoffice hours which equals 6 days (to them)!!!
After that they say "tomorrow" and "later on today". But it never happens.
Then I am supposed to be contacted by the backoffice, which never happens.
Then the employes don't respond to emails and phone calls. They say they were sick,
on vacation or they don't work for the company anymore.
It is all a big SCAM!
I have 3892 Euros in my account 122802. For almost 3 weeks they promise they would process
my withdrawal request of 1950 Euro - still nothing. Now I have requested the full amount.
I guess I will not see any of my money, no explanation, no nothing.
I am curious if CySEC can or will do anything. I filed a complaint today.
I am planning to submit a case - this broker has to be declared a SCAM and their license taken away.
Any help or suggestions appreciated.
Aurel
First they say it will be processed in 48hours (as advertised).
Then they say 48 hours means backoffice hours which equals 6 days (to them)!!!
After that they say "tomorrow" and "later on today". But it never happens.
Then I am supposed to be contacted by the backoffice, which never happens.
Then the employes don't respond to emails and phone calls. They say they were sick,
on vacation or they don't work for the company anymore.
It is all a big SCAM!
I have 3892 Euros in my account 122802. For almost 3 weeks they promise they would process
my withdrawal request of 1950 Euro - still nothing. Now I have requested the full amount.
I guess I will not see any of my money, no explanation, no nothing.
I am curious if CySEC can or will do anything. I filed a complaint today.
I am planning to submit a case - this broker has to be declared a SCAM and their license taken away.
Any help or suggestions appreciated.
Aurel