Scammed by forex-metal.com

I got scammed by Forex-metal.com. I requested a withdrawal past month for amount of $2203.45 and it was subtracted from my account immediately. They say for bank wire it takes about 7 days, but 7 days passed and there is information about the reason for the delay
 

Pharaoh

Colonel
Send an email to every address you can find for them. Invite them to come and join this discussion thread. Invite live chat too. Post an update here when you've done that.
 

henyo

Master Sergeant
send them a link to this thread, you can send it to any of the emails they provide from support to financial dept.
 

FxMaster

Lt. Colonel
Live support says: "Keep trying sending emails to Payments Department"

I don't knew what to do
Go to there live support again and share this thread link with them and tell them that If they didn't respond on your email till Monday then you can open Court case again them. I`ll guide you how to open court case after your reply.
 
Here is the answer from Forex-metal
I requested 2203.45 USD, they claim that i have bonus and they can't process my transfer, but the bonus was only 480.95 USD. They can simply deduct the bonus from the amount. They want to keep all my money

[QUOTEDear Sir,

We deny any accusations of wrong doing on our part. A simple glance at your account shows that you have received numerous withdrawals in the last few months, so your accusations are nothing more, but blackmail. In fact all those public boards where you are accusing us at, do not have any legal authority to settle any disputes anyway. As someone who presumable works at the bank, you should know that. They exist with a single purpose of blackmailing brokers and this is precisely what you are doing.
Just to illustrate further how wrong you may be with your accusations we would like to draw your attention to the fact that you have received a 100% bonus on your first deposit - $480.95. The bonus conditions required you to make at least 48.09 lots before any withdrawals could be made. Not only you made a few withdrawals at the time before completing the 48.09 lots, but you were also permitted to keep your profits, which is contrary to the basic 100% bonus conditions. While you are embarking on a public blackmailing rampage, further close review of your account might as well reveal that you were not eligible for some of the withdrawals you have received.
So, with all due respect, please keep your accusations to yourself.

Yours faithfully,

Payments Department
[/QUOTE]
 

FxMaster

Lt. Colonel
Here is the answer from Forex-metal
I requested 2203.45 USD, they claim that i have bonus and they can't process my transfer, but the bonus was only 480.95 USD. They can simply deduct the bonus from the amount. They want to keep all my money

[QUOTEDear Sir,

We deny any accusations of wrong doing on our part. A simple glance at your account shows that you have received numerous withdrawals in the last few months, so your accusations are nothing more, but blackmail. In fact all those public boards where you are accusing us at, do not have any legal authority to settle any disputes anyway. As someone who presumable works at the bank, you should know that. They exist with a single purpose of blackmailing brokers and this is precisely what you are doing.
Just to illustrate further how wrong you may be with your accusations we would like to draw your attention to the fact that you have received a 100% bonus on your first deposit - $480.95. The bonus conditions required you to make at least 48.09 lots before any withdrawals could be made. Not only you made a few withdrawals at the time before completing the 48.09 lots, but you were also permitted to keep your profits, which is contrary to the basic 100% bonus conditions. While you are embarking on a public blackmailing rampage, further close review of your account might as well reveal that you were not eligible for some of the withdrawals you have received.
So, with all due respect, please keep your accusations to yourself.

Yours faithfully,

Payments Department
[/QUOTE]

There must be T&C for bonus my brother, if you haven't trade certain volume as per T&C then I have to say that its your Mistake not broker`s.
 
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