Was told that I will not get my trading history:
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You are now chatting with Nino .B (Support) - English Support
18:26Nino .B:
Welcome to Fxglory, my name is Nino. Please mention your account number to start a conversation. I will be glad to help you.
18:26Rikk Sam:
16362
18:26Nino .B:
How can I help you?
18:27Rikk Sam:
I have already asked this everyday in last two weeks, when will I get my trading history, its been more than 15 days and no one has responded to me
18:27Rikk Sam:
?
18:27Rikk Sam:
How many more days for my turn?
18:27Rikk Sam:
or I am not receiving it at all?
18:28Nino .B:
Based on our board decision your account is blocked and you can not get your Trading History.
18:29Rikk Sam:
and can i know the reason for that? Even if my account is blocked why would I receive the trading history
18:29Rikk Sam:
?
18:29Nino .B:
Based on our board decision your account is blocked and you can not get your Trading History.
18:30Rikk Sam:
but for what reason?
18:31Rikk Sam:
i have lost so much money with FXGlory and you are saying I can't get my trading history
18:31Nino .B:
Are there any other questions that I can assist you with?
18:32Rikk Sam:
For what reason my account is blocked?
18:34Rikk Sam:
I lost so much money and there were unaccountable charges on my account, automatic trades executed. And you say my account is blocked, for what reason?
18:35Nino .B:
Sir, please send an email to:
accounting@fxglory.com
18:36Rikk Sam:
what again email
18:36Rikk Sam:
I am not sending any email to anyone
18:36Rikk Sam:
I already did it 4 -5 times and yet have no reply from them
18:36Rikk Sam:
and as far as I know there is also no board and no employees for FXGlory
18:37Rikk Sam:
it's just 2-3 people who are running this
18:37Rikk Sam:
and I don't know why aren't you providing me my account trading history. Is it to hide something?
18:38Rikk Sam:
I need those history for tax purpose
18:38Rikk Sam:
and nothing else
18:38Rikk Sam:
and you are saying that I can't have that because of board decision my account is blocked wthout reason
18:40Nino .B:
Sir, there is a board, which made a decision about blocking your account and you can not get your Trading History.
18:40Rikk Sam:
for what?
18:40Rikk Sam:
do i have to file a legal complain to get my trading history
18:40Rikk Sam:
?
18:41Rikk Sam:
you can't say I can't get my own accounts trading history?
18:41Rikk Sam:
if that is the case I will pursue legal methods to get it
18:42Rikk Sam:
and it looks like you are hiding something by not allowing me my trading history'
18:42Nino .B:
Sir, please send an email to:
accounting@fxglory.com
18:43Rikk Sam:
I am not contacting anyone as I already have tried it for more thatn 15 days without any result
18:45Rikk Sam:
I will see what course of action do I need to take
18:46Nino .B:
Based on our board decision your account is disabled and we cannot send you your trading history.
18:46Rikk Sam:
it's ok, I will see what to do now since you have denied me my trading history
18:46Rikk Sam:
there is something fishy