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Scammed by usgfx

Discussion in 'Scam Alerts' started by Scammed by usgfx, Dec 21, 2018.

  1. USGFX

    USGFX USGFX Representative

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    @Scammed by usgfx

    We have seen your thread and we are here to help.

    To help us further investigate, please send your account number and any related details to support.au@usgfx.com so that we can locate the account you are referring to. We await your update. Thank you.
     
  2. Scammed by usgfx

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    Account number is 70731
     
  3. Scammed by usgfx

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    Sent account number both here on chat and at the email you wrote above. The answer is incredible!

    Is usgfx a total scam or just dragging this off to buy time ?
     

    Attached Files:

  4. USGFX

    USGFX USGFX Representative

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    @Scammed by usgfx

    Thank you for your patience with us while we’ve been investing this matter further. We have now completed the investigation and come to the following conclusion.

    You mentioned earlier that the client’s account was stopped out after the monthly profit sharing was paid out from his account. As the client's account had a monthly profit sharing that went to aother sub account under the same MAM, the master account’s margin was never changed and therefore never stopped out, that’s why the only account affected with the stop out was the client and not the master account as the master account margin stayed the same.
    The monthly profit sharing payment was processed based on the agreement the client agreed on when signing a Limited Power of Attorney. We therefore believe that the client has a full understanding that the profit sharing payment will be processed from his account monthly. Unfortunately, we have to remind any client that it is important that the client still monitor the open positions and the account balance, even though the account is managed and traded for by a third party.

    We are terribly sorry for what happened your client but USGFX has to follow what clients and traders agree on in the Limited Power of Attorney as it is a binding contract and we offer clients to sign these contracts as a way to make sure clients and third parties wishes are being respected and processed.
     
  5. Scammed by usgfx

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    Ok, so let`s take one by one everything you said so far and let everyone know the full truth.
    P.S. Warrick Palmer is a USGFX employee that helps me administrate my mass managed accounts.

    First time it happened on 10.08.2018, my account was margin called when the profit share was withdrew ( https://ibb.co/wCq2KD1 , https://ibb.co/LPFtWHX )

    USGFX`s employee answered fast and forwarded to the IT team ( https://ibb.co/k807D9B , https://ibb.co/2hzqvzs , https://ibb.co/jDkGvMF , https://ibb.co/Ykq8P8x , https://ibb.co/gtFTYj1 )

    On that day, he promised he will help me and keep an eye on it so we don`t go through something like this again https://ibb.co/gtFTYj1

    On 10th of december the story went on a repeat ( https://ibb.co/k169Xz4 , https://ibb.co/SxPx1gn )

    My trades kept getting closed even though no margin call was present ( https://ibb.co/6W7TWCq , https://ibb.co/HFFmN7Y , https://ibb.co/nCZb4bn )

    Even at this stage, with 291$ free margin my trades where keep getting closed one by one ( https://ibb.co/jHdLXZS )

    Their answer was that my client account margin called on that spike ( https://ibb.co/Ntty13z , https://ibb.co/pzzh5Yg ). But my client account would not have gotten margin called if it wasn`t for that withdrawl USGFX made !!

    And last here is the POA text, usgfx is hiding behind to scam traders: https://imgur.com/WOnCyy5
     
  6. Scammed by usgfx

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  7. Scammed by usgfx

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    Up? Holidays have passed and still no answer...
     
  8. FxMaster

    FxMaster Lt. Colonel

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    Hello there,

    Can we have an update on this issue, please?
     
  9. Scammed by usgfx

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    Bump this scam broker keeps ignoring us,

    @USGFX??
     
  10. Scammed by usgfx

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    A complaint was made to ASIC regarding Standard International Group Pty Ltd ACN 117 658 349, reference number : 997402.
     

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