Skrill.com (Was MoneyBookers.com)

marnix

Recruit
Messages
2
Hi,

First of al excuses for my English. This is the issue i have whit skrill.
About two weeks ago i opened an account by skrill so far so good i deposit 250€ to that account
the day after the deposit they locked the account saying there were not enough documents i send
the documents (ID, prove of living etc..) about 10 times in the mean time but i get no response anymore.
If i try to call i stay in a Que for more than 20 minutes until i give up.
Is there someone who can help me with this i can not deposit to my forex broker because of the skrill issue.
I created a lot of help tickets but they simply don't answer, so i begin to think that skrill scammed me.
so be aware of this company.
 

Red Herring

Corporal
Messages
388
Hi,

First of al excuses for my English. This is the issue i have whit skrill.
About two weeks ago i opened an account by skrill so far so good i deposit 250€ to that account
the day after the deposit they locked the account saying there were not enough documents i send
the documents (ID, prove of living etc..) about 10 times in the mean time but i get no response anymore.
If i try to call i stay in a Que for more than 20 minutes until i give up.
Is there someone who can help me with this i can not deposit to my forex broker because of the skrill issue.
I created a lot of help tickets but they simply don't answer, so i begin to think that skrill scammed me.
so be aware of this company.

You are requested to post the issue on the link given above by the administrator, not here.
Here: Money Bookers | Skrill | MoneyBookers.com reviews and ratings by Forex Peace Army
 

Nader Elmalt

Recruit
Messages
1
Skrill close my account& stole my money , Account was verified & Activated from 2016 ,
I have proof that they are scammers

when ask them about transfer my money to my Bank account ; said that the following in e-mail

Dear Nader Mohamed,
Thank you for contacting the Skrill Help Team.

Further to your inquiry, please note that we are sorry to inform you that during a recent audit of your Skrill account, we found reasonable grounds to discontinue our business relationship. Therefore your account has been closed. Please note that this decision is final.

More information on the issue is available in the Terms and Conditions you accepted when you registered. The following articles apply:

4. Opening Your Skrill Account
[ ... ]
4.5. All information you provide during the signup process or any time thereafter must be accurate and truthful.
[ ... ]
16. Termination and suspension
[ ... ]
16.4. We may at any time suspend or terminate your Skrill Account without notice in case:
16.4.1. you breach any condition of these Terms of Use or any other condition applicable to specific services covered by separate terms and conditions;
16.4.2. you violate or we have reason to believe that you are in violation of any law or regulation that is applicable to your use of our services; or
16.4.3. we have reason to believe that you are in any way involved in any fraudulent activity, money laundering, terrorism financing or other criminal activity.

Kind regards,
Quentin
Skrill Help Team
 

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