Josh howard was my account mgr.
He made a risk free trade on 6.29.15, with my money, after positions closed you never put money back into my citrades account, I've been Emailing and calling, never respond. Then I talked to sam Williams, manager, he said they were going to do a ip verification, then call me back he never did. Kevin Hall, became my new account mgr. He wanted me to deposit 10k into my account for his insured trade. I explained to him that if you cannot return funds that were taken out of my account, I don't feel comfortable sending that kind of money. Thus far citrades owe me 2871.00. They refuse to refund. Now when I call they have my calls go directly to their enforcer, his name is Leo. He is very rude and unprofessional.
He made a risk free trade on 6.29.15, with my money, after positions closed you never put money back into my citrades account, I've been Emailing and calling, never respond. Then I talked to sam Williams, manager, he said they were going to do a ip verification, then call me back he never did. Kevin Hall, became my new account mgr. He wanted me to deposit 10k into my account for his insured trade. I explained to him that if you cannot return funds that were taken out of my account, I don't feel comfortable sending that kind of money. Thus far citrades owe me 2871.00. They refuse to refund. Now when I call they have my calls go directly to their enforcer, his name is Leo. He is very rude and unprofessional.