Submit a complaint against FXCH forex broker

Messages
27
eurusd trade.PNG eurusd demo.PNG eurusd trade.PNG eurusd demo.PNG eurusd1.PNG gbpusd.PNG gbpusd1.PNG Dear Sir/Madam,

Name - Dhanushka Sandaruwan Amarasena
Address - No: 123/1, Borukgamuwa Western, Pallewela, Sri Lanka
Scammed broker - FXCH (forex-swiss.com)
FXCH live account number - 6573

I am writing this message to inform clear forex scam of a broker. it's FXCH (forex-swiss.com). I was scammed by FXCH. I deposited 2000$ in FXCH. these are my FXCH live account details.



Login: 6573
Password: XXXXXXXX
Investor Password: 5otvkzG

I used an EA scalper to trade in FXCH. before I deposit I asked them , they allow or no EA scalping. they allowed me for EA scalping. then I deposited 100$ for testing. and testing period ended with 21% profit. it made 21$. so my EA worked very well on their MT4 platform.

then I made rest 1900$. because they disabled trading of my small account. after the deposit they have given me bonus 2000$. but they didn't allow me to trade with 1 lot size. minimum trading lot size was 5. but that was not the agreement. it happened in Feb 06th.

they promised me to trade with 1 lot as the mininum lot size. but then didn't allow me to trade with 1 lot size, and they allowed me to trade in 5 lot size as the minimal.

I started trading at 8:49 server time. I turned on Auto Trading. maybe 5 seconds, it opened a sell trade in GBP/USD. my EA always generates an arrowhead at the starting position. so it's as this.

#6199241 sell 5.00 GBPUSD at 1.3844

but as the account history, trade has been opened at 1.3829. by 15 pips down. as this.

6199241 2018.02.06 08:49:49 sell 5.00 gbpusd 1.3829 0.0000 0.0000 2018.02.06 08:50:28 1.3848 0.00 0.00 0.00 -1 425.00
it can never happen. because I have configured my EA to open trades at maximum spread. they have cheated 15 pips. it closed with -1425$.

then opened the second trade. it's as this.

#6199246 sell 5.00 EURUSD at 1.2329

but in they have opened the trade at 1.2314. as this

6199246 2018.02.06 08:50:28 sell 5.00 eurusd 1.2314 0.0000 0.0000 2018.02.06 08:50:28 1.2334 0.00 0.00 0.00 -2 000.00
but the real opening position is 1.2329. the biggest problem is , there is no any candle has touched 1.2314 at that time. so how it happened? never happened. it lost 2000$ and it totally stopped trading in my live account.

I have attached all screenshots with this mail. and I can send the EA if you require it to check. and I have attached a video evidence to confirm that this is a scam. I have all emails they send me. I can also forward them. they have stopped sending me emails. they told me that this is a mistake of my EA. but it's not .

please help me to get my money back from this scam broker FXCH. they are totally a scam broker. if any further information are needed to resolve this problem I can provide them any time.

I am waiting for a response.

thanks
 

FxMaster

Lt. Colonel
Messages
9,017
View attachment 36265 View attachment 36266 View attachment 36265 View attachment 36266 View attachment 36267 View attachment 36268 View attachment 36269 Dear Sir/Madam,

Name - Dhanushka Sandaruwan Amarasena
Address - No: 123/1, Borukgamuwa Western, Pallewela, Sri Lanka
Scammed broker - FXCH (forex-swiss.com)
FXCH live account number - 6573

I am writing this message to inform clear forex scam of a broker. it's FXCH (forex-swiss.com). I was scammed by FXCH. I deposited 2000$ in FXCH. these are my FXCH live account details.



Login: 6573
Password: XXXXXXXX
Investor Password: 5otvkzG

I used an EA scalper to trade in FXCH. before I deposit I asked them , they allow or no EA scalping. they allowed me for EA scalping. then I deposited 100$ for testing. and testing period ended with 21% profit. it made 21$. so my EA worked very well on their MT4 platform.

then I made rest 1900$. because they disabled trading of my small account. after the deposit they have given me bonus 2000$. but they didn't allow me to trade with 1 lot size. minimum trading lot size was 5. but that was not the agreement. it happened in Feb 06th.

they promised me to trade with 1 lot as the mininum lot size. but then didn't allow me to trade with 1 lot size, and they allowed me to trade in 5 lot size as the minimal.

I started trading at 8:49 server time. I turned on Auto Trading. maybe 5 seconds, it opened a sell trade in GBP/USD. my EA always generates an arrowhead at the starting position. so it's as this.

#6199241 sell 5.00 GBPUSD at 1.3844

but as the account history, trade has been opened at 1.3829. by 15 pips down. as this.

6199241 2018.02.06 08:49:49 sell 5.00 gbpusd 1.3829 0.0000 0.0000 2018.02.06 08:50:28 1.3848 0.00 0.00 0.00 -1 425.00
it can never happen. because I have configured my EA to open trades at maximum spread. they have cheated 15 pips. it closed with -1425$.

then opened the second trade. it's as this.

#6199246 sell 5.00 EURUSD at 1.2329

but in they have opened the trade at 1.2314. as this

6199246 2018.02.06 08:50:28 sell 5.00 eurusd 1.2314 0.0000 0.0000 2018.02.06 08:50:28 1.2334 0.00 0.00 0.00 -2 000.00
but the real opening position is 1.2329. the biggest problem is , there is no any candle has touched 1.2314 at that time. so how it happened? never happened. it lost 2000$ and it totally stopped trading in my live account.

I have attached all screenshots with this mail. and I can send the EA if you require it to check. and I have attached a video evidence to confirm that this is a scam. I have all emails they send me. I can also forward them. they have stopped sending me emails. they told me that this is a mistake of my EA. but it's not .

please help me to get my money back from this scam broker FXCH. they are totally a scam broker. if any further information are needed to resolve this problem I can provide them any time.

I am waiting for a response.

thanks
Two steps that you must follow

1st - Invite them to join this thread via email (Send an email to every possible address).

2nd - Invite him via Skype or any communications address you have.
 
Messages
27
Dear Sir,

I have invited them to join this thread. but they didn't tell me any thing. but they have sent me minatory email. they have menaced me to remove all cases that I have submitted against their company. what will I do?
 

FxMaster

Lt. Colonel
Messages
9,017
Dear Sir,

I have invited them to join this thread. but they didn't tell me any thing. but they have sent me minatory email. they have menaced me to remove all cases that I have submitted against their company. what will I do?
Here is the answer of your question: http://www.forexpeacearmy.com/commu...sts-at-the-forex-peace-army-be-removed.42569/
And tell them that if they are not willing to address the complaint genuinely then you will open an FPA Traders court case against them.
 
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