BartForexer
Recruit
- Messages
- 7
Here is what happens to me:
I've opened number of positions on UsdTry and UsdZar over last month. I keep all those positions opened till now, I didn't close any orders.
While I've been opening orders over time I've noticed that Contract Size on those pairs was changing quite dramatically so I calculated my position size accordingly. What I recently discovered is that Superforex.com is applying those contract changes backward to already opened positions. As Contract Size was reduced dramatically (from even 10000 down to 500) that means my opened positions were reduced up to 95% in value! Without them even notifying me about that!
This is a cheeky scam, it's not easy to notice those changes as orders appear unchanged (Volume, Open Price, Spread remain unchanged) and they can possibly do it even on short term orders, as I'd think most traders don't verify if profit on orders was calculated correctly. They didn’t sent me any daily reports in period of time when they made most Contract Size changes, which might be part of this scam, to make it even harder to spot it.
After I've realized what they're doing I've asked them for explanation, at first, they tried to ignore me, and after few days of arrogant emails from their support they finally admitted they scammed me, but they think it's all right and I need to deal with it:
"The contract size has been cancelled by liquidity providers on their side, and this changes was made by them. You can trade at this trading instruments or you can close this deals and choose other trading instruments for your trading."
This is a clear scam, I know I'm not the only one they scammed this way, I'll explore what actions I can take, as they clearly changed trading rules retrospectively, which is unacceptable. Stay away from them!
I've opened number of positions on UsdTry and UsdZar over last month. I keep all those positions opened till now, I didn't close any orders.
While I've been opening orders over time I've noticed that Contract Size on those pairs was changing quite dramatically so I calculated my position size accordingly. What I recently discovered is that Superforex.com is applying those contract changes backward to already opened positions. As Contract Size was reduced dramatically (from even 10000 down to 500) that means my opened positions were reduced up to 95% in value! Without them even notifying me about that!
This is a cheeky scam, it's not easy to notice those changes as orders appear unchanged (Volume, Open Price, Spread remain unchanged) and they can possibly do it even on short term orders, as I'd think most traders don't verify if profit on orders was calculated correctly. They didn’t sent me any daily reports in period of time when they made most Contract Size changes, which might be part of this scam, to make it even harder to spot it.
After I've realized what they're doing I've asked them for explanation, at first, they tried to ignore me, and after few days of arrogant emails from their support they finally admitted they scammed me, but they think it's all right and I need to deal with it:
"The contract size has been cancelled by liquidity providers on their side, and this changes was made by them. You can trade at this trading instruments or you can close this deals and choose other trading instruments for your trading."
This is a clear scam, I know I'm not the only one they scammed this way, I'll explore what actions I can take, as they clearly changed trading rules retrospectively, which is unacceptable. Stay away from them!