SW1 Options - beware and do not be taken in!

Weekend Golfer

Recruit
Messages
3
I invested in SW1Options back in October 2016. Initial investment was £2000 and the trading platform and information i received at the time all appeared fine.
Was contacted again in January 2017 and advised to make a further investment of £5000 and was give all the patter about increased benefits from more trades per week and account being managed by more specialised account manager. Again all seemed reasonable and i could see the balance on my account increasing with a strike rate around 80% most months.
Problems started in March/April 2017 when there appeared to be no communication(not responding to emails and difficult to get anyone to speak to on the phone). Plenty of excuses given i.e. taken over by new management, BT sorting out all the phone lines and internet etc.
To provoke a response i requested a withdrawal from my account, but response several weeks later came and was informed that if i wanted to remain a UK customer i would have to pay an additional fee of £10,000, otherwise, as a small time investor, my account would be transferred to be managed from Romania. Against my better judgement and on the promises that i would immediately be able to withdraw from my account, i paid. Feel a bit of a mug and things went downhill rapidly from there.
Was then asked to pay a bonus fee, again on the promises that i could immediately withdraw from my account, the balance was showing at £68,000 on the online platform. Stupidly paid and still was unable to withdraw. Next excuse i was given was that if I paid a "liquidation" fee to close my account, i would secure the full balance of my account and this would be returned to me. You guessed it, still waiting and not been able to contact anyone by phone and no replies to any emails.
People i have spoken to in SW1 Options are (although i very much doubt if this is their real names) are:
Daniel Parris - Account Manager
David Johnston - Head of Compliance
Timothy Pinnock - Assistant Director
Michelle Williams - Head of Administration
The new Company Director is listed as Valentine Lupu who resisted on Companies House in February 2017.
I have been taken for a complete ride by these people, fraudsters, scammers and i would say gangsters - please don't follow in my footsteps, as you will lose everything.
Now starting the painful process to see if anything can be retrieved - would almost settle for not getting any money back and having all of the above locked away for a very long time!
 

FxMaster

Lt. Colonel
Messages
11,251
I invested in SW1Options back in October 2016. Initial investment was £2000 and the trading platform and information i received at the time all appeared fine.
Was contacted again in January 2017 and advised to make a further investment of £5000 and was give all the patter about increased benefits from more trades per week and account being managed by more specialised account manager. Again all seemed reasonable and i could see the balance on my account increasing with a strike rate around 80% most months.
Problems started in March/April 2017 when there appeared to be no communication(not responding to emails and difficult to get anyone to speak to on the phone). Plenty of excuses given i.e. taken over by new management, BT sorting out all the phone lines and internet etc.
To provoke a response i requested a withdrawal from my account, but response several weeks later came and was informed that if i wanted to remain a UK customer i would have to pay an additional fee of £10,000, otherwise, as a small time investor, my account would be transferred to be managed from Romania. Against my better judgement and on the promises that i would immediately be able to withdraw from my account, i paid. Feel a bit of a mug and things went downhill rapidly from there.
Was then asked to pay a bonus fee, again on the promises that i could immediately withdraw from my account, the balance was showing at £68,000 on the online platform. Stupidly paid and still was unable to withdraw. Next excuse i was given was that if I paid a "liquidation" fee to close my account, i would secure the full balance of my account and this would be returned to me. You guessed it, still waiting and not been able to contact anyone by phone and no replies to any emails.
People i have spoken to in SW1 Options are (although i very much doubt if this is their real names) are:
Daniel Parris - Account Manager
David Johnston - Head of Compliance
Timothy Pinnock - Assistant Director
Michelle Williams - Head of Administration
The new Company Director is listed as Valentine Lupu who resisted on Companies House in February 2017.
I have been taken for a complete ride by these people, fraudsters, scammers and i would say gangsters - please don't follow in my footsteps, as you will lose everything.
Now starting the painful process to see if anything can be retrieved - would almost settle for not getting any money back and having all of the above locked away for a very long time!
Few steps that you must follow to draw their attention to your issue,
Follow the suggested steps below:
Invite them to join this thread via email (Send an email to every possible address).
Go to their website and invite them to here via Live Chat
You will find their email and address here http://sw1-options.com/#/Contact

Also, Share your story as a review here https://www.forexpeacearmy.com/forex-reviews/14071/sw1-options-binary-brokers

You can also share your story on their social media pages mentioned below:
https://www.facebook.com/SWoneOptions/ (Click on MORE and you will find write review option there)

https://plus.google.com/111588963129049398294

https://twitter.com/sw1optionscom
 

Weekend Golfer

Recruit
Messages
3
Hi
Thanks for the advice, which I have followed. I doubt very much they will respond to any invites to communicate. I have received the silent treatment since 13th Sept, despite numerous calls and emails from me.
Thanks
 

FxMaster

Lt. Colonel
Messages
11,251
Hi
Thanks for the advice, which I have followed. I doubt very much they will respond to any invites to communicate. I have received the silent treatment since 13th Sept, despite numerous calls and emails from me.
Thanks
If you don't hear from them then two more steps I can suggest you follow,

First, Contact Rebecca here WinChargeback. She will help you to get your money back.
Second, Open FPA traders court case against them. To do so, follow the suggested steps here https://www.forexpeacearmy.com/community/pages/traders-court/
 

Weekend Golfer

Recruit
Messages
3
Hi
Thanks for advice. I have contacted Rebecca as suggested. Re: contact to and from SW1 Options, unable to get through again on the phone and still no replies to any of my emails. Also noticed that their Facebook and Twitter pages do not appear to be updated since Nov 2016, so I suspect just a front from them with no one actively monitoring and responding.
Will invite the to comment on my thread but pretty sure they will just turn a blind eye to my request, which seem to be the style adopted.
Thanks again
 
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