I'm not a employee of roboforex lol... So your case it's seems complicated, I though that was a bad graph interpretation... But gool luck with your caseI saw in the broadcast of my life that the price starts to go up and only after that the deals were closed - that's why I did the screenshot !!
My method is to buy when the price goes down and then wait for it to cross the 0 line in 5+ pips and exit all trades.
I clicked a few times but not after 18:00 because during that time the price stopped going down - the crooks added their own deals + doubled I do not know how much you spread.
In any case the system was not supposed to let me open trades if I did not have collateral !!!
I did not see a red sign warning that the collateral is going to run out !!
I'm glad you signed up specifically to answer me but it would be better for your CEO to call me I need the money urgently !!