There is no way to Apologize for
In April of 2012, Nasser2020 filed an FPA Traders Court case against Forex-Age. They were refusing to let him withdraw about $4000 that was in his account. His initial attempt to withdraw money in the middle of February was first delayed by his account representative because the company would only process withdrawals at the end of the month. He tried again at the end of February and his money still didn't come.
By May, the new excuse from Dema Habeeb, Nasser2020's account manager at Forex Age, was that no withdrawal would be processed if Nasser didn't provide a written apology. Nasser filed an FPA Traders Court case.
Bill, the FPA's AsstModerator, emailed Dema Habeeb (who signed email replies as “Dima Habeeb”) and got the same story. Forex-Age wanted an apology for something Nasser2020 said in one or more emails. We believe that there is a possibility that the exchange of messages became heated after delays in withdrawals continued.
It is the opinion of the FPA that no matter how gentle or how rude Nasser2020 may have become while trying to get his withdrawal, that is no excuse to delay giving him access to his money. If a customer has an issue withdrawing money from a bank and has a rabid temper tantrum inside the bank, the bank can not legally use that as an excuse to hold the customer's money. We believe the same principle applies to forex brokerages. If a broker doesn't like a customer's behavior or attitude, the broker is free to terminate the relationship – by closing the account and sending the final balance to the client.
Bill warned Forex-Age that this policy was risking not just a Traders Court guilty verdict, but also an FPA Scam Finding.
In June 2012, Nasser2020 reported that he had sent an apology letter and still had not gotten his money. Bill emailed Forex Age and got no reply.
Under the circumstances, the FPA has no choice but to declare that Forex-Age.com is a scam.
We wish thank Bill, the FPA's AsstModerator, for his efforts on this case.
FPA Scam Finding against Forex-Age.com
Nasser2020's Original Complaint Against Forex-Age
FPA Traders Court Verdict Against Forex Age
FPA Review Page for Forex-Age.com