Resolved: Thinkmarkets stoll my money

[florian invest]

Is it a USD base account?

Did you have before close screen shots of running trades?

Where are you based?

 

[mohamed ali rasheed]

Is it a USD base account?

Did you have before close screen shots of running trades?

Where are you based?

Yes it is usd base.

Unfortunately no.

Egypt

 

[florian invest]

Do a complaint with
AFCA
ASIC
That's the Australian authorities that can look into it for you... i already have a case with them..
Also do one for the UK regulators aswell FCA? I think i have contacted them recently aswell

Think markets need to lose there license in australia so they can't trick people into thinking they're a transparent broker..

They say they stp trades over a certain volume yet they keep it in house and hedge then cause losses to clients

 

[FxMaster]

@ThinkMarkets Support & @ThinkMarkets UK can we have your attention here, please?

 

[mohamed ali rasheed]

Do a complaint with
AFCA
ASIC
That's the Australian authorities that can look into it for you... i already have a case with them..
Also do one for the UK regulators aswell FCA? I think i have contacted them recently aswell

Think markets need to lose there license in australia so they can't trick people into thinking they're a transparent broker..

They say they stp trades over a certain volume yet they keep it in house and hedge then cause losses to clients

I already complain at FCA and AFCA but at ASIC I don't know how I can proceed it !!!

 

[florian invest]

I already complain at FCA and AFCA but at ASIC I don't know how I can proceed it !!!

ASIC have a place on there website..

Check your messages on here. I have a meeting with a guy from ASIC that I've been talking to this week to go over some information and explain what they did..

 

[mohamed ali rasheed]

ASIC have a place on there website..

Check your messages on here. I have a meeting with a guy from ASIC that I've been talking to this week to go over some information and explain what they did..

Could you please tell me his name or share his dialog please?
Thanks

 

[florian invest]

Check your messages I'll send it on there as it's his direct email and think markets are obviously watching this but no replying..

Here is head of compliance email for think markets.. she will lie and not be transparent but it will get you to top of think markets support..

Also two reporters I've spoken to about my issues with think markets.. so please share yours with them and hopefully can get some storys printed

Just be careful sharing to much with the reporters as think markets would be able to hold up AFCA investigations if you share case related information that is confidential


Ive gone through this since February but there is strength in numbers especially when they false advertsie with the service they provide..

You need to request that AFCA and FCA request trade slips from the back end bridge which will show what book your trades where on and that they were kept in house and warehoused trades not stp trades as they state they do on website.. so they cause you slippage and issues etc

Abit about warehousing of trades

financefeeds.com/ethics-in-fx-advertising-financefeeds-investigates-why-warehouse-brokers-are-allowed-to-advertise-as-stp/

 

[globaladvice]

to file a complaint against Australian broker based on the new rules, you need to refer to Australian Financial Complaints Authority

their facebook page; http://facebook.com/AustralianFinancialComplaintsAuthority/

their website homepage; https://www.afca.org.au/

things to know before making a complaint; https://www.afca.org.au/make-a-complaint/complain/

live chat in the same page down below; https://www.afca.org.au/make-a-complaint/complain/

the pdf you have to fill to make the complaint; https://www.afca.org.au/public/download.jsp?id=7040

their phone numbers; 1800 931 678 - 1300 56 55 62

between 9am–5pm AEST Monday to Friday.

 

[mohamed ali rasheed]

@ThinkMarkets Support & @ThinkMarkets UK can we have your attention here, please?

They willnot reply they are big scammer.