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General discussions of a financial company
Tickmill Group’s 2018 Financial Performance Reaches New Heights

Tickmill Group ended 2018 by posting significant growth as evidenced by remarkable increases in all financial metrics.
The consolidated net profit in 2018 stood at $19.67 million, marking a surge of 33% in relation to the corresponding figure of 2017 which amounted to $14.81 million. The Group’s net trading revenue came in at $45.13 million, pointing to a 16% increase compared to the previous year.

Furthermore, the yearly trading volume stood at $1,368 billion notional value, recording a staggering increase of 84% compared to the previous year while also easily surpassing the projected $1,200-1,300 billion range. Interestingly, in October and November 2018, Tickmill witnessed the highest monthly trading volume figures of $145.5 billion and $136.0 billion respectively. For the full year, the Clients of Tickmill Group placed in total 83.56 million trades which represents a new record for the Group and an increase of 96% compared to previous year. Also, with a net capital base of $40.71 million as of the end of 2018, Tickmill Group is well positioned to look for attractive acquisition opportunities to further increase its geographic reach and market share.

Growth Momentum to Continue in 2019

Building on the positive performance of 2018, the first quarter of 2019 saw the Group onboarding a record number of new clients, a growth which is primarily fueled by its strong Introducing Broker network. Meanwhile, despite the low market volatility occurred in Q1 2019, the Group’s net trading revenue was $12.94 million, up 8.8% compared to Q1 2018.

In the year ahead, Tickmill projects to reach a full-year trading volume of $1400-1500 billion based on organic growth in its key markets in South-East Asia, South America, MENA and GCC region, Africa and Europe.

Commenting on the results, Illimar Mattus, Group CFO, stated: “In 2018, our Group was nimble enough to further strengthen its financial performance despite the wave of restrictive regulatory measures that were introduced. We will continue to tap into our deep industry expertise and core values of integrity, transparency and professionalism to drive the long-term profitability of our business.

Group COO, Ingmar Mattus, commented: “We remain on track for achieving our strategic objectives aiming to become a stronger, more agile and competitive organisation capable of delivering sophisticated products and high-quality service to our global client base.

Having broken new records of financial performance in 2018, we are certain 2019 will see us continuing to expand our market share and reinforce our position as one of the fastest-growing financial services providers in the world.” said Duncan Anderson, CEO of Tickmill UK Ltd.
 
I did contact, however the answer wasn’t very convincing, I just want to know if these issues are common in your trading platform, as with my previous broker same chart same day and The chart wasn’t even similar.

Could anybody of this forum confirm this? I did attach a picture in my previous post and I don’t think that is acceptable.

Here I paste the reply:

—-


Hello xxx,

Thank you for contacting us. We have checked and we didn't find any issues with our servers. This is what we were receiving from our LPs after market open on GBPUSD.


Kind Regards,

—-
Hello,

Please contact our support team at support@tickmill.co.uk providing your MT4 account number and trade number so they can investigate further and assist you.
Kindly make sure that you will attach this screenshot to your request as well.

We remain at your disposal for anything else you may require.
 
Dear Tickmill Rep,
I have a pro account. Is it possible to make it become a pro no-swap account?
Thanks.
 
Dear Tickmill Rep,
I have a pro account. Is it possible to make it become a pro no-swap account?
Thanks.

Hi eggtelor

All Muslim traders can benefit from Tickmill’s best trading conditions by opening any account with us – Classic, Pro or VIP – and converting it to an Islamic type.
Email your account number at support@tickmill.com (for FSA) or support@tickmill.co.uk (for FCA) and request to switch it to an Islamic type.

We remain at your disposal for anything else you may require.
 
Any feedback on Tickmill? Between Tickmill and IC Markets, I am planning on trading with them, but I know they are based in the Seychelles with a dubious licence. Anyone used them yet and are happy so far?


I have been scammed by tickmill when request refund via debit card, almost 1 month already i dind't get my money, 134.68 usd, already confirm ARN with the bank also dind't get the money yet, depo 10 minutes withdraw a month..
 
I have been scammed by tickmill when request refund via debit card, almost 1 month already i dind't get my money, 134.68 usd, already confirm ARN with the bank also dind't get the money yet, depo 10 minutes withdraw a month..

Hi JacobD,

This is unusual. Could you please send an email to support@tickmill.com / support@tickmill.co.uk with your trading account number so that we can investigate?
We remain at your disposal for anything else you may require.
 
Dear Tickmill Rep,
1. I have one live account and one demo account.
Why does my live account run very very slowly, whilst my demo account runs well.
Both are installed in one same pc.
I have already reinsalled my live account.

2. Is it possible to change a live account password by ourselves?

Thank you.
 
Dear Tickmill Rep,
1. I have one live account and one demo account.
Why does my live account run very very slowly, whilst my demo account runs well.
Both are installed in one same pc.
I have already reinsalled my live account.

2. Is it possible to change a live account password by ourselves?

Thank you.
What do you mean by slow? Slower execution? It is natural for live accounts to get order executed with some latency, which depends on your connection to broker server as well as order queue which increases significantly during news releases major events or panic selling on financial markets. This is a part of regular problems you have to solve to get an edge and win money from others.
 
Dear Tickmill Rep,
1. I have one live account and one demo account.
Why does my live account run very very slowly, whilst my demo account runs well.
Both are installed in one same pc.
I have already reinsalled my live account.

2. Is it possible to change a live account password by ourselves?

Thank you.

Dear eggtelor,
Live and Demo servers are operating in different trading environments and the execution can be different.
In order to change your password please log in to your client area - trader's room - my trading accounts - account settings - change mt4 password. Alternatively, please contact our support team who will be more than happy to assist you.
we remain at your disposal for anything else you may need.
 
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