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TickMill manipulates and spike Spreads and also Prices

Discussion in 'Scam Alerts' started by ernest02, Nov 28, 2017.

  1. ernest02

    ernest02 Private

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    I want to add my complaints about the broker TickMill.
    For a very long time I have tried unsuccessfully to get TickMill to give me answers to my complaints, but all they do is to avoid giving direct answers to my accusations and trying to pin the problem on me or my EA. I have given them (on their request) detailed data to support my claims, but until today I have received no satisfactory direct response on these issues. At times they will not answer my e-mails for many days and then come up with a weak excuse that there was a technical problem ("I apologize for the late response, i could not visualize your emails due to some technical issue which was resolved in due time"). I have a Forex training company and unfortunately I recommended TickMill to some of my students, but I know that some of them are also experiencing problems with them. My current view of this broker is that they have a dealing desk ("B" book), or is a market makers that manipulate prices and spreads to their advantage.
    Here is what they do: (I will upload supporting evidence to my claims)
    1. The spike the spread on regular basis - sometimes more than 10 times the normal spread. (And I am not talking about News Releases here)
    2. They manipulate prices and often their will be enormous jumps or gaps in the price feed.
    3. My TP gets moved completely out of range (3x times the price!) and I cannot move it to the right position. (Client Terminal.png)
    3. Their MT4 is apparently full of bugs since when I run tests on the Strategy Tester I get enormously incorrect results (compared to similar runs on other MT4's) I have the data to prove this. Some of my students cannot even load an EA successfully on their charts.
    The result of all this is that trades are opened which should never be opened and StopLosses are hit which never should have been hit - causing the trader to lose money all the time unnecessarily.
    I am uploading both the charts/data of TickMill (EURCHFM1.spike3) and then comparative charts/data from another broker (FXOpen) to compare (EURCHFM1FXopen.png).
    Also uploading a document showing their incorrect results from the Strategy Tester.

    Attached Files:
     

    Attached Files:

  2. FxMaster

    FxMaster Lt. Colonel

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    Here is the Tickmail FPA rep link http://www.forexpeacearmy.com/community/members/tickmill.121822/ go ahead and invite him to this thread. If he failed to response then message me back, I`ll suggest you more effective ways to get your money back.
     
  3. ernest02

    ernest02 Private

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    It is now nearly 3 weeks that I asked TickMill to respond on my accusations posted in FPA, but they are just ignoring my accusations. I think they do not have an acceptable answer since I have given proof with some charts and other data. I am now adding some additional charts showing how they spike the spread up to 20 TIMES the normal rate. E.g. our local currency (ZAR) from 35 to 626 pips! And EURCHF from 1.1 to 20 pips! AND I AM NOT TALKING ABOUT NEWS RELEASES HERE! They also gap the price which does not happen with other brokers on the same currency - same time. I think it is time to open this post to other interested parties.
    (I have only monitored two currency pairs so far - can monitor more if more proof is needed)
     

    Attached Files:

  4. FxMaster

    FxMaster Lt. Colonel

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    Few steps that you must follow to draw their attention to your issue,
    Follow the suggested steps below:
    Invite them to join this thread via email (Send an email to every possible address).
    Go to their website and invite them to here via Live Chat
    You will find their email and address here https://tickmill.com/support/

    Also, Share your story as a review here http://www.forexpeacearmy.com/forex-reviews/8718/www.tickmill.com

    You can also share your story on their social media pages mentioned below:
    https://www.facebook.com/Tickmill (Click on MORE and you will find write review option there)
    https://twitter.com/tickmill

    https://plus.google.com/+TickmillGlobal

    https://www.youtube.com/channel/UCygXlFW43dWBKnNty1s-W_g

    https://www.linkedin.com/company/tickmill/

    https://vk.com/tickmillofficial
     

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