Trade-24 cheats me out of €2.5k

maduet

Corporal
Messages
109
On 9th March 2017 my account manager at Trade-24 (Daniel Bergman) phoned me to say that there was high-impact News coming up the following day and that he had a special venture in mind that was guaranteed to make a lot of money. I replied that I wasn't interested, as I had only just succeeded in withdrawing my funds from Trade-24 which had taken 5 weeks and cost me a lot of nerves. Trade-24 had done everything in it's power to prevent me from withdrawing, so the last thing I wanted to do was deposit with them again !

Daniel Bergman replied that he was there to make amends for this negative experience and that he would show me how profitable this venture would be. He was even so sure of himself that he promised me to refund me my €2.5k from his own pocket should things go wrong. He was so persistent with all his arguments that I finally gave in and stupidly deposited the €2.5k for him to trade with.

Not only did he NOT trade that Friday as promised, but only the following Wednesday, when most of his trades went horribly wrong. Instead of going down, Gold went up (as did EURUSD of course) - all trades highly correlated and with completely exaggerated lot-sizes. Even doubling-up on the losses ! Imagine opening trades just shortly before the FOMC AND a Trump speech, then leaving them open when they go drastically wrong !

After my entire deposit had been wiped out, he told me not to worry, he would put things straight again and "restore my account". How, if there was no money left ? He said, just wait and see - he had made a promise and he would keep it. As a Russian, a promise is sacred - Blah-blah...

Soon after this, Bergman disappeared completely. When I asked what had become of him, some said "on vacation", others said "at a seminar", his successor Charlie King even said he had been fired ! Anyway, my new account manager (Charlie King) insisted that I make a further deposit, saying that he would recoup the losses for me.

Incredible, how Trade-24 cleverly pulls the money out of your pocket, blows it entirely and then has the audacity to insist that you deposit more ! I want my €2.5k investment back again, that they cleverly cheated me out of. I hope FPA can help me. Until then, my advice to all: stay well away from Trade-24 !
 

FxMaster

Lt. Colonel
Messages
7,941
Yes, I was scammed by Trade-24 as well, so I want to publish and alert about them too.
Trade-24 already marked as a scam Broker base on Trader`s vote and scamming cases. You can read more here http://www.forexpeacearmy.com/forex-reviews/9187/www.trade-24.com

Now, come to the solution of your problem, If you deposited your money via credit card then contact the credit card customer care asap and ask them to file a chargeback.

You can also share your story on their social media pages suggested below to draw their attention to your issue.

https://www.facebook.com/trade24

https://www.linkedin.com/company/trade24-investment-ltd-

https://www.youtube.com/channel/UC1Wu1CzR1KUmq-PbBJOv26w

https://twitter.com/trade_24

https://plus.google.com/+Trade24Forex

https://www.pinterest.com/trade24forex/

Note: Don’t forget to update your review/s when you got solution of your problem
 

Trade-24 Official

Trade-24 Representative
Messages
25
On 9th March 2017 my account manager at Trade-24 (Daniel Bergman) phoned me to say that there was high-impact News coming up the following day and that he had a special venture in mind that was guaranteed to make a lot of money. I replied that I wasn't interested, as I had only just succeeded in withdrawing my funds from Trade-24 which had taken 5 weeks and cost me a lot of nerves. Trade-24 had done everything in it's power to prevent me from withdrawing, so the last thing I wanted to do was deposit with them again !

Daniel Bergman replied that he was there to make amends for this negative experience and that he would show me how profitable this venture would be. He was even so sure of himself that he promised me to refund me my €2.5k from his own pocket should things go wrong. He was so persistent with all his arguments that I finally gave in and stupidly deposited the €2.5k for him to trade with.

Not only did he NOT trade that Friday as promised, but only the following Wednesday, when most of his trades went horribly wrong. Instead of going down, Gold went up (as did EURUSD of course) - all trades highly correlated and with completely exaggerated lot-sizes. Even doubling-up on the losses ! Imagine opening trades just shortly before the FOMC AND a Trump speech, then leaving them open when they go drastically wrong !

After my entire deposit had been wiped out, he told me not to worry, he would put things straight again and "restore my account". How, if there was no money left ? He said, just wait and see - he had made a promise and he would keep it. As a Russian, a promise is sacred - Blah-blah...

Soon after this, Bergman disappeared completely. When I asked what had become of him, some said "on vacation", others said "at a seminar", his successor Charlie King even said he had been fired ! Anyway, my new account manager (Charlie King) insisted that I make a further deposit, saying that he would recoup the losses for me.

Incredible, how Trade-24 cleverly pulls the money out of your pocket, blows it entirely and then has the audacity to insist that you deposit more ! I want my €2.5k investment back again, that they cleverly cheated me out of. I hope FPA can help me. Until then, my advice to all: stay well away from Trade-24 !
Hello, maduet!

Thanks for the detailed feedback. We regret the negative experience associated with us. Write, please, your account ID, your first and last name, and we'll help you as quickly as possible.

With best regard, Trade-24
 

maduet

Corporal
Messages
109
Hello, maduet!

Thanks for the detailed feedback. We regret the negative experience associated with us. Write, please, your account ID, your first and last name, and we'll help you as quickly as possible.

With best regard, Trade-24
My account ID is 130057734
First name: Martin
Last name: Nicholson
 

maduet

Corporal
Messages
109
Thank you! Your data has been transferred to customer support.

With best regard, Trade-24
"... transferred to customer support" - and that's probably the last we'll ever hear from them ! Great way to solve a problem: just pass it on to so-called "support" ! They steal your hard-earned money and when you complain, they pass you on to Support, expecting you to shut-up and leave them in peace.

Is this the best you can do, Trade-24 ?
 

L0STCTRL

Private, 1st Class
Messages
41
"... transferred to customer support" - and that's probably the last we'll ever hear from them ! Great way to solve a problem: just pass it on to so-called "support" ! They steal your hard-earned money and when you complain, they pass you on to Support, expecting you to shut-up and leave them in peace.

Is this the best you can do, Trade-24 ?
Give them some time to reply. Wait till Monday and update us in the meanwhile if you get a reply. If they keep you waiting until next Thursday, proceed with a trader court case. 1 week is more than enough to identify and solve the problem
 

Trade-24 Official

Trade-24 Representative
Messages
25
My account ID is 130057734
First name: Martin
Last name: Nicholson
Hello, Martin! 21.03.2017 at 11:45 in a conversation with the manager, you cancelled the request for withdrawal of funds, which were informed. If you want to withdraw this money, duplicate your request, please.

With best regard, Trade-24
 
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