The legal of the company answer this,
note that the restriction to open sell positions was not applied only to you but to all our clients. We would like to clarify that our decision was followed by the announcement of the Stock Exchange and consequently our Liquidity Provider’s restrictions. We also would like to refer you to the Terms and Conditions, and more specifically to the terms related to Market Disruptions (14.10) and Force Majeure (17).
We will inform you as soon as possible upon the completion of our investigation.
Kind Regards,
note that the restriction to open sell positions was not applied only to you but to all our clients. We would like to clarify that our decision was followed by the announcement of the Stock Exchange and consequently our Liquidity Provider’s restrictions. We also would like to refer you to the Terms and Conditions, and more specifically to the terms related to Market Disruptions (14.10) and Force Majeure (17).
We will inform you as soon as possible upon the completion of our investigation.
Kind Regards,