Trade12 SCAM

DesperateRN

Recruit
Messages
3
Hi,

Strange enough they advised that if my account closes with a negative balance, I will not owe them anything. So, after closing my account with a negative balance I never heard from them again.
Thanks Donvilla
Your reply is highly appreciated and it gave me some hopes because right now I feel really shameful and pitied myself for putting my family in this trouble. I have invested a lot of money that i loaned over 100k. When did you request your credit card for charge back? Is it after the account closed? And what did you reasoned with them . I'm from Australia and I don't know if I can be successful with that. I'm sorry to asked many questions but I'm already not thinking properly and living in misery it is a very awful experience and I'm almost losing my family and I can't handle that if it happens.
Thanks kindly
 

Donvilla

Private
Messages
26
Thanks Donvilla
Your reply is highly appreciated and it gave me some hopes because right now I feel really shameful and pitied myself for putting my family in this trouble. I have invested a lot of money that i loaned over 100k. When did you request your credit card for charge back? Is it after the account closed? And what did you reasoned with them . I'm from Australia and I don't know if I can be successful with that. I'm sorry to asked many questions but I'm already not thinking properly and living in misery it is a very awful experience and I'm almost losing my family and I can't handle that if it happens.
Thanks kindly
I'm sorry to hear about your difficulties, it is a horrible thing to happen and I also felt really crap - still do sometimes when I think about it. I requested a charge back after closing my account, the money was initially refunded to me by my bank and I was happy, however after a couple of months they deducted the money again. When I queried it with them, they advised that they refunded as a sign of good faith, however their investigations didn't lead to any fraudulent activity from the brokerage - I had a long discussion with the manager of the department handling this & he informed that they basically just check whether the money was taken without my permission, which obviously wasn't the case. They are not in a position to actually investigate the company as a scam.

By this time it had already been about 5 or 6 months since I deposited the money, so was in no position to attempt any further charge backs, check winchargeback - mentioned in a few posts on this forum - they might be able to assist.

All the best to you!
 

Yc2017

Recruit
Messages
5
Thanks Donvilla
Your reply is highly appreciated and it gave me some hopes because right now I feel really shameful and pitied myself for putting my family in this trouble. I have invested a lot of money that i loaned over 100k. When did you request your credit card for charge back? Is it after the account closed? And what did you reasoned with them . I'm from Australia and I don't know if I can be successful with that. I'm sorry to asked many questions but I'm already not thinking properly and living in misery it is a very awful experience and I'm almost losing my family and I can't handle that if it happens.
Thanks kindly
Hi DesperateRN,
How is your situation now? Manage to got a solution? I also having the same issue.
Broker keep asking me to topup additional fund everytime that she call me.
 

Yc2017

Recruit
Messages
5
I'm sorry to hear about your difficulties, it is a horrible thing to happen and I also felt really crap - still do sometimes when I think about it. I requested a charge back after closing my account, the money was initially refunded to me by my bank and I was happy, however after a couple of months they deducted the money again. When I queried it with them, they advised that they refunded as a sign of good faith, however their investigations didn't lead to any fraudulent activity from the brokerage - I had a long discussion with the manager of the department handling this & he informed that they basically just check whether the money was taken without my permission, which obviously wasn't the case. They are not in a position to actually investigate the company as a scam.

By this time it had already been about 5 or 6 months since I deposited the money, so was in no position to attempt any further charge backs, check winchargeback - mentioned in a few posts on this forum - they might be able to assist.

All the best to you!
Hi Donvilla,

Im having an same issue, i would like to close the account n withdraw all my balance, but they told me im not allow to do so, because the last trade was closed in negative. Customer service asking me to allow the broker to open few trade to recover back the lost from last trade. If not thy will not allow to close or terminate this account.
Please advise
 

elie.g1102

Recruit
Messages
1
Got a call... Thought it was Trading 212 which i applied for a few monh ago, so went ahead and gave my details.
Was charged 100 USD. Phone line got cut so I understood it was a scam. Blocked my card and payment is pending so yeah.... i suppose i was scammed
 

Trade12

Trade12.com Representative
Messages
70
Hi Donvilla,

Im having an same issue, i would like to close the account n withdraw all my balance, but they told me im not allow to do so, because the last trade was closed in negative. Customer service asking me to allow the broker to open few trade to recover back the lost from last trade. If not thy will not allow to close or terminate this account.
Please advise
Hi there Yc2017!

This is Lily from Trade12. I was able to read your comment here in forexpeacearmy and I would like to know if I can assist you with anything? Kindly send me a PM here so we can work out your concern with Trade12.

Awaiting your response. Thanks!
 

Yc2017

Recruit
Messages
5
Hi there Yc2017!

This is Lily from Trade12. I was able to read your comment here in forexpeacearmy and I would like to know if I can assist you with anything? Kindly send me a PM here so we can work out your concern with Trade12.

Awaiting your response. Thanks!
Hi Lily,

I would like to withdraw my balance from my MT4 account, but customer service and broker is not allow me to do withdraw. However they want me to continue trade. In the beginning they mentioned to me that i can withdraw my money back as long as there is balance inside my account. Pls assist.
 

Trade12

Trade12.com Representative
Messages
70
Hi Lily,

I would like to withdraw my balance from my MT4 account, but customer service and broker is not allow me to do withdraw. However they want me to continue trade. In the beginning they mentioned to me that i can withdraw my money back as long as there is balance inside my account. Pls assist.
Hi Yc2017,
Yes, we will assist you on this but you need to provide us your MT4 ID with first five digits of 10654*****.
 

youngnewb

Recruit
Messages
1
hey guys i need help, i paid the 150USD just before i read this... probably cos im young and brash but when speaking on the phone to them, even though i felt suspicious of the whole thing, i was attracted by the money and now i feel so much regret.

my situation right now is that i have paid the 150usd using my mastercard but i havent talked to my broker, planning to talk to them tomorrow. any advice on how to get my money back, get out and without really getting involved with anything too complex with the bank or others, im still young and not really having my bearings
 
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