I am beyond disappointed and shocked at Trade12. I received a phone call from James Moore almost everyday more than three months ago luring me to join their broker. He promised me that as a beginner once I start my account would be handled by a professional broker who will assist me an guide me.
After I finally decided to try the broker and I deposited 150 USD i was totally neglected. Till now I have never received the "SIGNALS" they promise to give or any assistance at all as they had been promised. They have a 7 day cash back that they give if you are not satisfied with them. Within that seven days of trading without the help of a broker and without any word or phone call from James Moore, I asked for a refund. I have emails that show my conversation with James asking him to please refund my money back and he refused to refund me my money.
Till today, James does not reply to my emails and I have not heard anything from my broker since. The worst experience I had thus far was their trading platform. How can I execute a trade and it only executes after one or two minutes? I reported this problem both to James and Helena and I was told that " I should keep trying"
Trade12 will feed you lies just to lure you to opening an account with them. Once that is done any problems you experience is literally non of their business. Weak Live Support and bad trading platform. I regret ever using this broker and I wouldn't advice anyone at all to try them out. Total scam if you ask me.
After I finally decided to try the broker and I deposited 150 USD i was totally neglected. Till now I have never received the "SIGNALS" they promise to give or any assistance at all as they had been promised. They have a 7 day cash back that they give if you are not satisfied with them. Within that seven days of trading without the help of a broker and without any word or phone call from James Moore, I asked for a refund. I have emails that show my conversation with James asking him to please refund my money back and he refused to refund me my money.
Till today, James does not reply to my emails and I have not heard anything from my broker since. The worst experience I had thus far was their trading platform. How can I execute a trade and it only executes after one or two minutes? I reported this problem both to James and Helena and I was told that " I should keep trying"
Trade12 will feed you lies just to lure you to opening an account with them. Once that is done any problems you experience is literally non of their business. Weak Live Support and bad trading platform. I regret ever using this broker and I wouldn't advice anyone at all to try them out. Total scam if you ask me.