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Tradersway withdrawal problems

Discussion in 'Scam Alerts' started by davpax54, Sep 19, 2017.

  1. davpax54

    davpax54 Recruit

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    Payza finally emailed me that my bank savings account had been approved so I initiated a withdrawal. They emailed me that the withdrawal takes 5 business days but an additional 7 business days may be required since this is my first withdrawal. So I will watch for the funds for up to two and a half weeks.
     
  2. FxMaster

    FxMaster Lt. Colonel

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    Great, don't forget to update us when you got your funds into your account :)
     
  3. robinpike

    robinpike Recruit

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    I feel your pain!! I have a very similar situation. I withdrew my money from TradersWay on 9/9/17; was only give two options as well. They promptly sent my money to Payza and I have received excuse after excuse from Payza beginning with more documentation then to I need to provide a valid SSN (which I did) and then saying it will take 6-8 weeks to "process" my request of funds being transferred to my bank. I asked why it would take so long and they said if I want it quicker I can request a prepaid card. I went ahead and requested the prepaid card and they said it would take 4-6 week AFTER they send out the card. At which time I would then have to request to have the funds transferred to my card. I suspect I will never see my money! I'm so sorry to hear that you have such a large amount of money they are basically stealing from you! While my $700 is a small amount, it is a lot of money to me! I just wish there was something else we could do to get our money back!

    I agree, I trusted that TradersWay (TW) would only deal with reputable and reliable sources but obviously they don't! I did contact Payza and asked them to send my money back to TW but I haven't received a response to that email. I suspect that task wouldn't be any easier than the other avenues I have tried. I'm not really sure what good it would do if TW got my money back with not have any other options to get the money back into my hands! I've heard people say that Forex is scam... the brokers and those they deal with are the scam... not Forex itself! I pray that we both get our funds back, sooner rather than later!

    Robin




     
  4. davpax54

    davpax54 Recruit

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    I am glad to report that the funds from my Sept. 12 Tradersway withdrawal thru Payza have arrived in my bank account on Oct. 4, 2017. Thanks FPA for inviting Tradersway to talk about the problem; this was encouraging. What seemed to help most was filing a complaint about Payza at newyork.bbb.org. The Payza website started sending me emails which made sense about the same time that the Payza New York office responded to the complaint. Also one of Payza's LATER emails stated that if I try to make a withdrawal and they have not approved the documentation for my bank account then this may invalidate the process as I understood the email. So I submitted the documentation one more time after deciding that I would try to get the funds from Payza to me instead of redepositing back to Tradersway. Payza didn't usually make sense and it was difficult but apparently necessary to let them work on a single withdrawal method for a while along with the BBB complaint.
     
    4evermaat and robinpike like this.
  5. robinpike

    robinpike Recruit

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    That is great!! I happy that you were able to get your large sum of money back in your possession. I will try new york.bbb.org to get my money back. How long did it take total? I am very frustrated and hope that I am as lucky as you. Fingers crosses... still!
     
  6. davpax54

    davpax54 Recruit

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    I filed the BBB complaint on Sept. 21. Also I filed a consumer complaint at www.ftc.gov. I think it is helpful to go on record with them.
     
  7. TradersWay

    TradersWay TradersWay Representative

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    Hello, once you get the funds from Payza (if you haven't already) it will be nice if you inform moderators to mark this case as resolved, as this was never an issue with our company anyway and simply a problem with Payza (whom as we mentioned several times services many companies worldwide across many industries).

    Thanks
     
  8. davpax54

    davpax54 Recruit

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    I have included below my recent email to Tradersway and their response. I do not mean to seem cryptic but if the briefness of this post prompts questions from anyone I would suggest reading this 2 page thread from start to finish.

    My email:
    I have not traded nor had any money deposited with Tradersway in quite a while. MT4 login attempts give an invalid account message and a private office login attempt gave a "your account is suspended" message. I am a U.S. based trader. Can I get my account 79554 reopened or open a new account since the support staff at the XXXXXX software which I bought states that they have traders who have used Tradersway successfully?

    Response:
    Dear Client,
    Please note that you will have to update your review on the Forex Peace Army Thread, admitting that the Payza issue is not on our side (Tradersway).
    Otherwise we cannot unblock your account.
    Best regards,
    Sales Department
    TradersWay
     
  9. Poundtrader

    Poundtrader Private, 1st Class

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    so whats the problem, im with tradersway on this one because your post made it seem like tradersway was doing something wrong all that they ask of you is to update your thread saying they wasn't the problem
     
  10. CryptoSurf

    CryptoSurf Recruit

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    Looks like they banned you, and for good reason. You placed blame on them rather then Payza.
     
    Poundtrader likes this.

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