I opened an account with Tradorax and my account ( cm188814) stood at $54086.44 on the 28 March 2017.
Ray Lawrence, my broker made a number of long term trades as follows:
EUR/USD $ 5 000 placed at 1.05286 to close on 30/06 at 21:00
Silver $10 000 placed at 16.446 to close at 30/06 at 21:00
Gold $ 10 000 Placed at 1172.350 to close at 30/06 at 21:00
GBP/USD $ 10 000 Placed at 1.22691 to close at 31/05 at 21:00
The balance in my account was $19 086.44.
I then asked to be refunded for at least the cash in my account and it was denied, after a long discussion I e-mailed Ray Lawrence and asked him to stop trading on my account and he confirm that my first exit point would be 1 July 2017 and that Tradorax would then pay out my entire account and close my account. He then replied on my e-mail confirming and undertake to refund me.
The closure of the GBP/USD was in the pound (Positive) at the end of May 2017. Tradorax closed my account on the 25 June 2017 and since then I cannot access my account. To my knowledge all the trades were positive and would pay out between 80 to 85%.
Till today I have not been refunded.
I have tried to phone, but they refuse to put me through to Ray Lawrence or Dennis Ventura without an account number and my old account number or email address they cannot trace on their system. Tradorax support told me that Ray Lawrence do not speak to the public any more. Ray Lawrence is now with or also with Prime CFDs. Dennis Ventura phoned me in May 2017 and told me that my file is now with him, I confirmed in mail that my account is closed for dealings and copied to him the mail in which Ray Lawrence undertook to refund me ( copies of mails are attached).
I have also mailed them and asked them to contact me without success; Ray Lawrence also blocked the Skype connection.
Contact details:
Ray Lawrence email rayl@tradorax.com ( +442038687870 old )+442080683538 ext. 314?
Dennis Ventura email dennisv@tradorax.com +442080683538
Tod Riley email todr@tradorax.org (+442038687870 old) +442080683538 ext. 221
Ray Lawrence, my broker made a number of long term trades as follows:
EUR/USD $ 5 000 placed at 1.05286 to close on 30/06 at 21:00
Silver $10 000 placed at 16.446 to close at 30/06 at 21:00
Gold $ 10 000 Placed at 1172.350 to close at 30/06 at 21:00
GBP/USD $ 10 000 Placed at 1.22691 to close at 31/05 at 21:00
The balance in my account was $19 086.44.
I then asked to be refunded for at least the cash in my account and it was denied, after a long discussion I e-mailed Ray Lawrence and asked him to stop trading on my account and he confirm that my first exit point would be 1 July 2017 and that Tradorax would then pay out my entire account and close my account. He then replied on my e-mail confirming and undertake to refund me.
The closure of the GBP/USD was in the pound (Positive) at the end of May 2017. Tradorax closed my account on the 25 June 2017 and since then I cannot access my account. To my knowledge all the trades were positive and would pay out between 80 to 85%.
Till today I have not been refunded.
I have tried to phone, but they refuse to put me through to Ray Lawrence or Dennis Ventura without an account number and my old account number or email address they cannot trace on their system. Tradorax support told me that Ray Lawrence do not speak to the public any more. Ray Lawrence is now with or also with Prime CFDs. Dennis Ventura phoned me in May 2017 and told me that my file is now with him, I confirmed in mail that my account is closed for dealings and copied to him the mail in which Ray Lawrence undertook to refund me ( copies of mails are attached).
I have also mailed them and asked them to contact me without success; Ray Lawrence also blocked the Skype connection.
Contact details:
Ray Lawrence email rayl@tradorax.com ( +442038687870 old )+442080683538 ext. 314?
Dennis Ventura email dennisv@tradorax.com +442080683538
Tod Riley email todr@tradorax.org (+442038687870 old) +442080683538 ext. 221