My case is similar where the trader lose my USD 60,000 in few moments too and refused to take my call, etc etc. However, after a few days, they wrote to me that they admit this and want me to close my case against them (my complaint to their customer service) and give me a USD3,000 bonus to trade. And my account manage promises to help to recur my original investment that was $33000. I naively believe them but starting my trading again (since there is no way to take the money out). But I was on my own, trying to start small but ... I realised it is a big black hole - my trade is going negative and the account keeps asking me to top up. I wrote to my account manager but there was no response.
Is this company really a scam! I have lost so much money - can I recur my lost or am I just "gambling away" more of my money..