My name is Bernic Victor and I’m writing this complaint in my mother’s name, Bernic Agneta, against “RELIANTCO Investment Company Ltd.” registered in Cyprus. On her name I opened a trading account on jully 2013.
Firstly you must know this complaint was sent by post to the CyprusFinancialOmbudsman during the 2014 year by a registered letter with acknowledgment of receipt and during the 2016 year by filling up its form. The second time I received the answer that my complaint was put after their legal time. This response I received after 10 months' time. Even the facts are since 2013, my great desire is that your institution to occupy with my complaint because I am convinced the justice is on my side.
O 2013 year I opened a trading account on the “UFX Markets” platform belonging to “RELIANTCO Investment Company “ Ltd for Bernic Agneta for receiving a new client bonus according to the rules of this company. This account was opened for doing trades on the FOREX Market. After a few months I managed to gain some money and I arrived up to the amount of 26,206.78$. At this moment received an email announcing me the cancellation of 7 trades of a total value of 8,973.54$ without any logical explanation. Still more I was forbidden for future transactions. The copy of this email is herein and you can find the some details of my cancelled deals.
Pursuing telephonically conversations I learned that the respective deals were cancelled because the account was made on my mother’s name and the player was me, namely Bernic Victor. In my view any trade company has no control who is using the mouse in a house. This matter may be made by anybody who has the permission of an account owner.
Also illegal or otherwise said outside market price of these cancelled deals couldn’t be, because the hereby screenshots prove it very clearly. Anyone can find out my deals were correctly executed during important market announcements and the gained amounts were unfairly cancelled.
Any reclamation at this company remained without written response. For receiving back my initial investment I was blackmailed for signing an “Indemnification agreement” you can see hereby. This document was sent to me without being signed or stamped by this company. After having signed it I received the sum of 11,135$ what was a little less than my initial investment because EURO/USD parity is always moving. My initial investment was of 8500EU.
Therefore I claim the “RELIANTCO Company” to pay me the amount of 15,071.78$ that results from the difference between the sum I had at the moment when I was forbidden for trading[26,206.78$] and the sum I received back from this company[11,135$].
Also you have to know that this complaint was sent to the A.S.F. Romania [the Romanian financial surveillance authority] but for one year’s time I have no answer.
If you need further information I will give you with great pleasure. My email address is bvcx2199@gmail.com and my phone number is +40771383592. Hoping a correct enquiry of your part I’m sending you my best feelings.
Firstly you must know this complaint was sent by post to the CyprusFinancialOmbudsman during the 2014 year by a registered letter with acknowledgment of receipt and during the 2016 year by filling up its form. The second time I received the answer that my complaint was put after their legal time. This response I received after 10 months' time. Even the facts are since 2013, my great desire is that your institution to occupy with my complaint because I am convinced the justice is on my side.
O 2013 year I opened a trading account on the “UFX Markets” platform belonging to “RELIANTCO Investment Company “ Ltd for Bernic Agneta for receiving a new client bonus according to the rules of this company. This account was opened for doing trades on the FOREX Market. After a few months I managed to gain some money and I arrived up to the amount of 26,206.78$. At this moment received an email announcing me the cancellation of 7 trades of a total value of 8,973.54$ without any logical explanation. Still more I was forbidden for future transactions. The copy of this email is herein and you can find the some details of my cancelled deals.
Pursuing telephonically conversations I learned that the respective deals were cancelled because the account was made on my mother’s name and the player was me, namely Bernic Victor. In my view any trade company has no control who is using the mouse in a house. This matter may be made by anybody who has the permission of an account owner.
Also illegal or otherwise said outside market price of these cancelled deals couldn’t be, because the hereby screenshots prove it very clearly. Anyone can find out my deals were correctly executed during important market announcements and the gained amounts were unfairly cancelled.
Any reclamation at this company remained without written response. For receiving back my initial investment I was blackmailed for signing an “Indemnification agreement” you can see hereby. This document was sent to me without being signed or stamped by this company. After having signed it I received the sum of 11,135$ what was a little less than my initial investment because EURO/USD parity is always moving. My initial investment was of 8500EU.
Therefore I claim the “RELIANTCO Company” to pay me the amount of 15,071.78$ that results from the difference between the sum I had at the moment when I was forbidden for trading[26,206.78$] and the sum I received back from this company[11,135$].
Also you have to know that this complaint was sent to the A.S.F. Romania [the Romanian financial surveillance authority] but for one year’s time I have no answer.
If you need further information I will give you with great pleasure. My email address is bvcx2199@gmail.com and my phone number is +40771383592. Hoping a correct enquiry of your part I’m sending you my best feelings.
