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UFXmarkets - withdrawal from deposit problem

Discussion in 'Scam Alerts' started by mteodora, Mar 12, 2012.

  1. mteodora

    mteodora Recruit

    Joined:
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    It seems to be a scam: in their terms and conditions there is a term of "3-5 days for withdrawal" .
    My withdrawal from deposit delayed for another week without any explanation - the customer client chat is just useless and account manager doesn't answer the phone:

    You are now chatting with 'Goldie CS'
    Goldie CS: Hello and welcome.
    Goldie CS: How may i help you today ?
    mteodora: hello
    mteodora: i asked for withdrawal
    mteodora: I didn't receive it
    Goldie CS: Just a moment
    Goldie CS: Your account manager didn't contact you?
    mteodora: no!
    mteodora: I called him and he didn't answer
    Goldie CS: I have informed him about it
    mteodora: you told me the same story last week
    mteodora: that my manager will contact me and update
    mteodora: he didn't and I didn't receive my money!
    mteodora: is it a scam or what?!
    mteodora: will you tell me forever that my account manager will contact and for how many months do I have to wait to "be contacted"?
    Goldie CS: when was the last time you spoke to him?
    mteodora: beginning of last week!
    Goldie CS: and what did he say?
    teodora: that I will receive my money in 2 days!
    mteodora: I didn't!
    Goldie CS: and what else he told you?
    mteodora: nothing else!
    Goldie CS: where the money will be going?
    Goldie CS: to your bank account or Credit card?
    mteodora: to my credit card, the same I made the payment with
    Goldie CS: so did your check your CC ?
    mteodora: yes!
    Goldie CS: did you checked today?
    mteodora: yes!
    Goldie CS: you will receive them soon
    mteodora: how soon????
    Goldie CS: this week
    Goldie CS: you will see your money this week
    mteodora: you told me the same last week!
    mteodora: next week you will also tell me "this week"?
    mteodora: I want clear explanation what is happening with my money right now!
    Chat session has been terminated by the site operator.

    at this point the conversation is closed by customer service (?!?!).
    Neverending story.
     
  2. Pharaoh

    Pharaoh Colonel

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    Keep contacting them by email, phone, and live chat. Keep updating this thread and let them know about it. Show the world what happens.
     
  3. amal65

    amal65 Private

    Joined:
    Mar 6, 2012
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    UFX market a big scammers in the forex world

    Hi mteodora
    Please read my post regarding this company UFX Markets company and see the attached file on my post.
    according to my experience with they and what was happened to my exactly dated on 27/02/2012 they will not allow you to take any money from your account , I only asked them for 2000 dollar , and they arrange me a big trick over the phone by my account manger his name is Kamal Suliman to lost all my all money and my profits which I achieved with them within fifty days
    I warn you here through FBI form ,do not repeat my mistake keep contacting them over the phone or by email to get your money back ,I advice you here do not do any trade with them what ever their temptations , they will broke you and they will take all your money, and in the last they will tell you if you need your money back please fund your account again.
    Attached here my account manger detail for your kind information.
    Kamal Sliman
    VIP Account Manger
    EXT:249
    UK Phone +44-208-1500778
    Fax +44=207-6811810
    Kamals@ufxmarkets.com
    UFXMarkets | Online Forex Trading Broker | Trade Forex, CFD, Commodities and Indices
     
  4. firas666

    firas666 Recruit

    Joined:
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    I have been trying to withdraw my balance for 15 days now and it is still the same story. I have the same account scammer, Kamal Soliman. These people are thieves.
     

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