Pharaoh
Brigadier General
- Messages
- 20,308
Hello Mr. Chen,
The reason of why we were trying to contact you, after you fist call with your account manager to is to explain you that as per your account type, you committed to a 30 days trial, you activated your account on 09/03/2016 and opened the withdrawal request on the 10/03/2016, we would like to further assist you, but you've chosen to hang up the phone and then open the request on the forum; If you wish to allow us to contact you, please write us to: support@ukoptions.com detailing a good time to call you and assist you with your request.
Ukoptions.com
Perhaps your client prefers to communicate in written form. Does UKOptions object to putting simple things like a withdrawal discussion in writing?
And, what do you have to say about demands for more deposits before processing a withdrawal request?