Hi! I requested for a withdrawal on March 10th, 2016 and they have yet to transfer my money after 11 days.
The live chat told me they would process in 5 working days.
They never reply to my emails until the 5th day where Stella Vitelli from support@ukoptions.com continue the bull**** by the followings:
"Your query was sent to your account manager ,your account manager tried calling you for the last 2 days in order to assist. Please be available to receive your account manager's call."
They called me multiple times trying to sell me to deposit more
which I have told them repeatedly that I just want my money back.
I do not have issues with other brokers. I usually get my withdrawal processed in 3-5 working days.
I DO NOT RECOMMEND THIS BROKER!
The live chat told me they would process in 5 working days.
They never reply to my emails until the 5th day where Stella Vitelli from support@ukoptions.com continue the bull**** by the followings:
"Your query was sent to your account manager ,your account manager tried calling you for the last 2 days in order to assist. Please be available to receive your account manager's call."
They called me multiple times trying to sell me to deposit more
which I have told them repeatedly that I just want my money back.
I do not have issues with other brokers. I usually get my withdrawal processed in 3-5 working days.
I DO NOT RECOMMEND THIS BROKER!