uMarkets.com - Scammers & Fraudsters

szlBoy

Recruit
Messages
3
ACCOUNT OPENING

I opened an account with uMarkets after seeing an advert on investor.com for a demo-real account where profits made from a demo account could be transferred to a live account and available for withdrawal. After opening the account I was advised (by account manager Natalie Brown: nataliebr@umarkets.com) that I need to have an activated account to access the demo real account. Activation meant depositing $500 and verification. So I deposit $240 (with the hope of topping it up for the full activation) but later withdrew (3 days later, 31 August 2017) and my account with them was partially activated.

WITHDRAWAL - (When my problems and suspicions grew)

Guy by the name of Leif Silverman - leifsi@umarkets.com (Account Manager - Finance) sends me a withdrawal form which I fill and send back (my deposit is deducted from my trading account to zero balance on their website). He advises me that withdrawals take between 3-5 banking days to reflect in my bank account.

5 days pass and I enquire about the status and I am told money is in my bank, they sent it so I keep on checking with my bank for atleast 2 weeks. Bank says ask for proof of payment to trace funds and I ask that from Leif which he doesn't provide and says their systems dont have payment records but their processing company (Orangepay) so he will get in touch with them to request proof of payment to take to bank. A week later he sends 3 ARNs to take to the bank and the bank says they cant use that or trace, they need dates, switf codes, sending bank etc which they didn't have.

He comes back to say their payment processor says payments can take upto 21 banking days to reflect in my account. So I wait for another 21 business/banking days and they elapse still no money in my bank account. They have since stopped responding to my emails and texts after numerous requests to get what their position is on this matter. If anyone asks on my behalf they claim money is in my bank (I have proof of conversations and texts with both Natalie and Leif)
 

FxMaster

Lt. Colonel
Messages
9,409
ACCOUNT OPENING

I opened an account with uMarkets after seeing an advert on investor.com for a demo-real account where profits made from a demo account could be transferred to a live account and available for withdrawal. After opening the account I was advised (by account manager Natalie Brown: nataliebr@umarkets.com) that I need to have an activated account to access the demo real account. Activation meant depositing $500 and verification. So I deposit $240 (with the hope of topping it up for the full activation) but later withdrew (3 days later, 31 August 2017) and my account with them was partially activated.

WITHDRAWAL - (When my problems and suspicions grew)

Guy by the name of Leif Silverman - leifsi@umarkets.com (Account Manager - Finance) sends me a withdrawal form which I fill and send back (my deposit is deducted from my trading account to zero balance on their website). He advises me that withdrawals take between 3-5 banking days to reflect in my bank account.

5 days pass and I enquire about the status and I am told money is in my bank, they sent it so I keep on checking with my bank for atleast 2 weeks. Bank says ask for proof of payment to trace funds and I ask that from Leif which he doesn't provide and says their systems dont have payment records but their processing company (Orangepay) so he will get in touch with them to request proof of payment to take to bank. A week later he sends 3 ARNs to take to the bank and the bank says they cant use that or trace, they need dates, switf codes, sending bank etc which they didn't have.

He comes back to say their payment processor says payments can take upto 21 banking days to reflect in my account. So I wait for another 21 business/banking days and they elapse still no money in my bank account. They have since stopped responding to my emails and texts after numerous requests to get what their position is on this matter. If anyone asks on my behalf they claim money is in my bank (I have proof of conversations and texts with both Natalie and Leif)
Few steps that you must follow to draw their attention to your issue,
Follow the suggested steps below:
Invite them to join this thread via email (Send an email to every possible address).
Go to their website and invite them to here via Live Chat
You will find their email and address here https://www.umarkets.com/en/contact-us

Also, Share your story as a review here http://www.forexpeacearmy.com/forex-reviews/11864/www.umarkets.com

You can also share your story on their social media pages mentioned below:
https://www.facebook.com/umarketsforex

https://www.youtube.com/channel/UCti0BbSnfpLPjtemcx8T53w

https://twitter.com/UmarketsForex
 

szlBoy

Recruit
Messages
3
Few steps that you must follow to draw their attention to your issue,
Follow the suggested steps below:
Invite them to join this thread via email (Send an email to every possible address).
Go to their website and invite them to here via Live Chat
You will find their email and address here https://www.umarkets.com/en/contact-us

Also, Share your story as a review here http://www.forexpeacearmy.com/forex-reviews/11864/www.umarkets.com

You can also share your story on their social media pages mentioned below:
https://www.facebook.com/umarketsforex

https://www.youtube.com/channel/UCti0BbSnfpLPjtemcx8T53w

https://twitter.com/UmarketsForex

Thanks for the response. I have tried all those avenues and they are not attended to. Its all silence. They claim to have their consultants busy on the website and promise to call. Its been 2 weeks of this silence now.
 

ErinS2018

Umarkets Representative
Messages
5
ACCOUNT OPENING

I opened an account with uMarkets after seeing an advert on investor.com for a demo-real account where profits made from a demo account could be transferred to a live account and available for withdrawal. After opening the account I was advised (by account manager Natalie Brown: nataliebr@umarkets.com) that I need to have an activated account to access the demo real account. Activation meant depositing $500 and verification. So I deposit $240 (with the hope of topping it up for the full activation) but later withdrew (3 days later, 31 August 2017) and my account with them was partially activated.

WITHDRAWAL - (When my problems and suspicions grew)

Guy by the name of Leif Silverman - leifsi@umarkets.com (Account Manager - Finance) sends me a withdrawal form which I fill and send back (my deposit is deducted from my trading account to zero balance on their website). He advises me that withdrawals take between 3-5 banking days to reflect in my bank account.

5 days pass and I enquire about the status and I am told money is in my bank, they sent it so I keep on checking with my bank for atleast 2 weeks. Bank says ask for proof of payment to trace funds and I ask that from Leif which he doesn't provide and says their systems dont have payment records but their processing company (Orangepay) so he will get in touch with them to request proof of payment to take to bank. A week later he sends 3 ARNs to take to the bank and the bank says they cant use that or trace, they need dates, switf codes, sending bank etc which they didn't have.

He comes back to say their payment processor says payments can take upto 21 banking days to reflect in my account. So I wait for another 21 business/banking days and they elapse still no money in my bank account. They have since stopped responding to my emails and texts after numerous requests to get what their position is on this matter. If anyone asks on my behalf they claim money is in my bank (I have proof of conversations and texts with both Natalie and Leif)

Hi szlBoy, I would like to help you with your concerns. Please send your full name and/or email address that you used to register with your account on Umarkets to customers@umarkets.info so we can check your account status and address your concerns accordingly.
 

benjaminkermani

Spammer for uMarkets
Messages
1
Good Experience
I know the umarkets broker very well. I've been trading there for quite a long time and I'm generally satisfied with it. Recommended to all !

You left a review saying the same thing. The text is stolen from another review. You also claimed to be in California, but really are in India. You are nothing but a tasty spammer ready to be eaten.

Spam Cat will now chop you up, boil you, and slather your remains with curry sauce.

NOM NOM NOM!


 

Samer70

Private
Messages
26
Thank you for sharing your story, and I hope you can solve your problem with them soon.
 

lscottharrell

Highly Suspicious Person
Messages
1
When I came here I was just the beginner that didn't see the difference between support and resistance levels. I completed several tutorial cources and then started trading. So, 6 months later I began earning some money. That's why I'm sure to say that this broker is good both for beginners and for experienced traders.
 

ErinS2018

Umarkets Representative
Messages
5
When I came here I was just the beginner that didn't see the difference between support and resistance levels. I completed several tutorial cources and then started trading. So, 6 months later I began earning some money. That's why I'm sure to say that this broker is good both for beginners and for experienced traders.

Thanks for your feedback Iscottharrell. This is Erin from Umarkets. We hope you continue trading with Umarkets. For any issues or concerns, you may send them to us at clients.en@umarkets.info or you can send us a private message at https://www.facebook.com/UmarketsForexCommunity/.
 

navyseal

Private
Messages
291
We always should carefully a review (espcially bad one). Trader could file a fake review, thanks for clarifying.
 
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