Hello guys
I opened live account with this broker and funded my account with 3000$ for their beta account type and started trading on my account and all of my trades placed manually
but after my account reached almost 7K they disabled my account and when I asked their live support about it they told me I will receive an email
my account was verified but they asked me for new documents and also selfie with my passport and my bank account details and address documents again
when I provided them the documents , they told me I used a VPS for trading and because I used a VPS for trading they can not see that I am using Expert advisor !!!!
the note is that using expert advisor is not prohobitted at all and all of my orders placed manually and even if I use a VPS it will not cause hiding using expert advisor at all
any way at the end they told me I caused damaging their servers because of using EA !!!!!! Very strange right ?
and finally they told me I have to pay for the damage of their servers !!! and they deducted 3700$ from my account because of that and disabled my account and finally they allowed me to make withdrawal only 2800$
in attachments you can find their emails and also the account statement and also the account history capture screen that shows I traded manually
I opened live account with this broker and funded my account with 3000$ for their beta account type and started trading on my account and all of my trades placed manually
but after my account reached almost 7K they disabled my account and when I asked their live support about it they told me I will receive an email
my account was verified but they asked me for new documents and also selfie with my passport and my bank account details and address documents again
when I provided them the documents , they told me I used a VPS for trading and because I used a VPS for trading they can not see that I am using Expert advisor !!!!
the note is that using expert advisor is not prohobitted at all and all of my orders placed manually and even if I use a VPS it will not cause hiding using expert advisor at all
any way at the end they told me I caused damaging their servers because of using EA !!!!!! Very strange right ?
and finally they told me I have to pay for the damage of their servers !!! and they deducted 3700$ from my account because of that and disabled my account and finally they allowed me to make withdrawal only 2800$
in attachments you can find their emails and also the account statement and also the account history capture screen that shows I traded manually