UNSUPPORTED: Unreasonable confiscation of 2/3 profits by CWG Markets

[Surepips]

Any ideas whom theire liquidity provider /providers are? Probably not disclosed as with many.
I agree with the idea of a recorded phonecall. It's further evidence and you can get an on the spot operator's response to the question of "can you explain to me exactly why you confiscated $14k from my account? and to what precise policies were violated?" Do they state they do/don't allow hedging in theire terms of service? (If that's an excuse pulled)

My expectation to any questions demanding am in depth reply would be an "ill have to ask my superior as I don't have access to this information", but recorded proof of the time taken to provide even a scripted response adds to , try calling again, ask to speak to management, See if theire stories change. Personally if it was me and I'd earnt that profit fair and square I'd be phoning them 100 times a day, clogging up theire support line and just annoying the living poop out of anyone who picked up the phone line, childish yes but laughably there'd be the chance they may even relinquish your funds just to get you off theire backs. But realistically $14k is probably nothing to them, so arguably dissmisable as an excuse as to theire time-wasting in theire eyes but one voice can still be heard none the less,
Clear as day they don't want this "one off" public complaint to be publicly visible, obviously with your evidence and theire physical request to remove negative reviews from FPA. And an aggressive counter attack freezing funds shows they really care about how they "appear" in the public eye to have to resort to blackmail and holding your capital hostage...the exposure is getting them twitchy.

I'm curious had you not withdrawn the 7500 prior assuming your account balance would have then been around 26k how much would they have confiscated in that event, still approx 2/3rds.... without knowing the terms their liquidity provider flagged it on..... if its a misrepresented quote then that the brokers fault, they filled the order, it executed and profit was added to account..... case closed in my eyes. Your money! And again why is theire liquidity provider acting like a casino that's caught someone counting cards, can't have deep pockets if he's quibbling over 14k

 

[4evermaat]

There have not been any response from CWG Markets. One month has passed after inviting the company for a public discussion. Will FPA be able to help with this? Thank you.

@FPA Forums Team may invite the company again soon.

My expectation to any questions demanding am in depth reply would be an "ill have to ask my superior as I don't have access to this information", but recorded proof of the time taken to provide even a scripted response adds to , try calling again, ask to speak to management, See if theire stories change. Personally if it was me and I'd earnt that profit fair and square I'd be phoning them 100 times a day, clogging up theire support line and just annoying the living poop out of anyone who picked up the phone line, childish yes but laughably there'd be the chance they may even relinquish your funds just to get you off theire backs. But realistically $14k is probably nothing to them, so arguably dissmisable as an excuse as to theire time-wasting in theire eyes but one voice can still be heard none the less,

You do know that phones can be set to just block specific numbers, correct? Dealing with a scammer in this way is just wasting more of your breath.

 

[potatochips]

Any ideas whom theire liquidity provider /providers are? Probably not disclosed as with many.
I agree with the idea of a recorded phonecall. It's further evidence and you can get an on the spot operator's response to the question of "can you explain to me exactly why you confiscated $14k from my account? and to what precise policies were violated?" Do they state they do/don't allow hedging in theire terms of service? (If that's an excuse pulled)

My expectation to any questions demanding am in depth reply would be an "ill have to ask my superior as I don't have access to this information", but recorded proof of the time taken to provide even a scripted response adds to , try calling again, ask to speak to management, See if theire stories change. Personally if it was me and I'd earnt that profit fair and square I'd be phoning them 100 times a day, clogging up theire support line and just annoying the living poop out of anyone who picked up the phone line, childish yes but laughably there'd be the chance they may even relinquish your funds just to get you off theire backs. But realistically $14k is probably nothing to them, so arguably dissmisable as an excuse as to theire time-wasting in theire eyes but one voice can still be heard none the less,
Clear as day they don't want this "one off" public complaint to be publicly visible, obviously with your evidence and theire physical request to remove negative reviews from FPA. And an aggressive counter attack freezing funds shows they really care about how they "appear" in the public eye to have to resort to blackmail and holding your capital hostage...the exposure is getting them twitchy.

I'm curious had you not withdrawn the 7500 prior assuming your account balance would have then been around 26k how much would they have confiscated in that event, still approx 2/3rds.... without knowing the terms their liquidity provider flagged it on..... if its a misrepresented quote then that the brokers fault, they filled the order, it executed and profit was added to account..... case closed in my eyes. Your money! And again why is theire liquidity provider acting like a casino that's caught someone counting cards, can't have deep pockets if he's quibbling over 14k

Thanks for the comment and suggestion, however spamming their phone line would undoubtedly waste time and no action from their end. Yeah I think volatility in the markets due to the pandemic as well as various factors must have drained their resources and so they've turned on their clients instead. $14k from one person to them may not be a lot, but if it's from their client base, perhaps could be a huge amount.
The suspicious move is only when I requested for withdrawal in year 2022, that they flagged and gave a rather lame excuse of their liquidity provider. Heck! I did not get any warning whatsoever when trades were executed. A typically good broker would flag the next day at most if any trades were deemed to violate their policies, but CWG Markets took months to raise the issue, which is highly suspicious of an obvious scam.
So the best I can do is keep track of this post, as well as the broker's review page. Perhaps more clients that got scam could all post a bad review of the company and pull their ratings down and see what next that can happen.
Yes, in total, 100% of my money is stolen. My account is still frozen with CWG's alleged as "my money" is currently still pending processing, after 5 months and counting.

 

[potatochips]

@FPA Forums Team may invite the company again soon.



You do know that phones can be set to just block specific numbers, correct? Dealing with a scammer in this way is just wasting more of your breath.

thank you @4evermaat , perhaps to keep inviting the company till they provide a response.

 

[potatochips]

Update: no email replies from the broker CWG Markets, my account withdrawal is still in pending status, my profits stuck in limbo.
@FPA Forums Team when will be suitable to re-invite the company for comments?
Thank you.

 

[FPA Forums Team]

The FPA invited the Company to update this discussion on May 25, 2022 at 11:56 AM

 

[potatochips]

The FPA invited the Company to update this discussion on May 25, 2022 at 11:56 AM

There has not been any response from CWG markets since this 2nd invitation. Thank you @FPA Forums Team for sending out the invite.

Does this mean...CWG Markets is admitting to the unscrupulous rip off? No public explanation from them. Previously only wanted to have phone calls. My funds in the account balance are still "under processing", being held hostage.
I'll keep updates to this thread.

 

[compu-forex]

2. Attachment "statement upload" --> Attached screenshots of successful deposit and partial withdrawal. Also the currently confiscated sum (without valid explanation from CWG) and balance amount frozen, and they say is my money but they want me to take down the reviews made.

Can you upload a proper statement please, so we can see if there are any grounds for abusive trading claims by the company. The statement you have provided shows no real trading activity.

 

[potatochips]

Can you upload a proper statement please, so we can see if there are any grounds for abusive trading claims by the company. The statement you have provided shows no real trading activity.

Actually, the company CWG Markets, they suddenly confiscated 2/3 of my account balance when I made a partial withdrawal request. From my past trades and past withdrawal, they have not done such a thing. The proof are all in the statements (with sensitive info blacked out) that you have correctly referenced, and until today, CWG Markets cannot tell or explain, from which period were the trades executed and profits made, deemed to be against company policies.

From this, do you tell me the company is doing the right thing? And they only demand phone call to discuss, which to me is highly suspicious, as they can say anything without proof. When I started posting about this on FPA, the company emailed me that the supposedly legit account balance I have remaining (which I have request for full withdrawal and still pending now without any reason other than held hostage), will be held until I remove all the post on FPA. Also highly suspicious.

And till now, they are not coming clean publicly, but staying silent, which means they can't prove the trades as they claimed to be against company policies, so they cannot explain why the amount they confiscated were so specific but no timeframe of when the trades were placed.

So can I ask if you'd provide some suggestions, what sort of evidence other than daily trade statements, to prove real trading activity? In any case, the company CWG Markets should explain clearly and have the proper proof to inform which trades from when to when, were made and against company policy, but they didn't. They took the money and stayed quiet. Is this right thing to do to the clients?

 

[compu-forex]

The proof are all in the statements (with sensitive info blacked out) that you have correctly referenced, and until today, CWG Markets cannot tell or explain, from which period were the trades executed and profits made, deemed to be against company policies.

There are no trades in the statements provided. Please upload a complete statement of all trading activity.

I don't know CWG and I don't like the tone or content of their email, however, the members here need to see what kind of trading you were doing in order to form an opinion on the actions of the broker.