Unresolved withdrawal - MaxCFD

[Strauss kat]

It seems like they're now avoiding my emails after inviting them to join the link and my request still states pending

It's been a week now after requesting my withdrawal and nothing happens my emails are not being replied we'll we ever get help?

 

[Timo0909]

It's been a week now after requesting my withdrawal and nothing happens my emails are not being replied we'll we ever get help?

A week isn't that long.. I put in a withdrawal request on 10/31/2017 9:08:36 AM. Send them innumerable emails. Every time stupid excuses and for the last few weeks they don't reply to me at all.

Curious what will happen if I pay their office in the UK a visit. Maybe as a last option..

 

[Strauss kat]

A week isn't that long.. I put in a withdrawal request on 10/31/2017 9:08:36 AM. Send them innumerable emails. Every time stupid excuses and for the last few weeks they don't reply to me at all.

Curious what will happen if I pay their office in the UK a visit. Maybe as a last option..

Did you ever get something like this?
Dear Elvis,

Hope you are doing fine.
We have well noted the content of your email
Please note that all withdrawal request are processed within 7-15 business days, after which you will be notified via email.
Kindly get back to us if you have any query.
Warm regards
Leo
Support team