I too have been waiting 8 months since my withdrawal request from USG and have received nothing. Can anyone help or advise what to do next?
Start documenting everything immediately (screenshots of websites, trade history, account statements, any/all communication, etc.). This sounds like they are getting ready to close the site and run.This is one email I received -
Dear Client,
We have received your withdrawal requests. When USGFX entered into administration procedure, as an offshore entity, USGVU had decided to continue to provide services and welcome clients who were under USGFX to join USGVU and be under our regulation. However, clients funds are still held in the commonwealth banks trust account under USGFX. In respect to the independent investigation going on in Australia, unfortunately, we do not hold any legal right of intervening the administration conduct including the funds that is temporarily been secured by the Australian authority, and that we as USGVU completely respects every procedure taken by the Australian authority. We will continue to arrange each client into the program we established in response to the funds requests in date order using profit from USGVU so clients do not need to wait until the administration procedure in Australia is finalized, we are limited each day to the incoming profit. We will soon have a link which you can use to check where you are in the waiting list, to give you an idea of when you will get your funds back. Once the administration procedure is completed, everyone will have their withdrawals given by the Australian regulation straight away, until that time we will continue to push the withdrawals out each day. Understanding clients funds safety is our main priority and every client will be in this funds return programme list. We appreciate your patience.
Kind Regards
Let's start with adding your story as a review here https://www.forexpeacearmy.com/forex-reviews/10818/usgfx-forex-brokers and then follow the below suggestions.This is one email I received -
Dear Client,
We have received your withdrawal requests. When USGFX entered into administration procedure, as an offshore entity, USGVU had decided to continue to provide services and welcome clients who were under USGFX to join USGVU and be under our regulation. However, clients funds are still held in the commonwealth banks trust account under USGFX. In respect to the independent investigation going on in Australia, unfortunately, we do not hold any legal right of intervening the administration conduct including the funds that is temporarily been secured by the Australian authority, and that we as USGVU completely respects every procedure taken by the Australian authority. We will continue to arrange each client into the program we established in response to the funds requests in date order using profit from USGVU so clients do not need to wait until the administration procedure in Australia is finalized, we are limited each day to the incoming profit. We will soon have a link which you can use to check where you are in the waiting list, to give you an idea of when you will get your funds back. Once the administration procedure is completed, everyone will have their withdrawals given by the Australian regulation straight away, until that time we will continue to push the withdrawals out each day. Understanding clients funds safety is our main priority and every client will be in this funds return programme list. We appreciate your patience.
Kind Regards
Hi Damian, I got the same Email many weeks / month ago....This is one email I received -
Dear Client,
We have received your withdrawal requests. When USGFX entered into administration procedure, as an offshore entity, USGVU had decided to continue to provide services and welcome clients who were under USGFX to join USGVU and be under our regulation. However, clients funds are still held in the commonwealth banks trust account under USGFX. In respect to the independent investigation going on in Australia, unfortunately, we do not hold any legal right of intervening the administration conduct including the funds that is temporarily been secured by the Australian authority, and that we as USGVU completely respects every procedure taken by the Australian authority. We will continue to arrange each client into the program we established in response to the funds requests in date order using profit from USGVU so clients do not need to wait until the administration procedure in Australia is finalized, we are limited each day to the incoming profit. We will soon have a link which you can use to check where you are in the waiting list, to give you an idea of when you will get your funds back. Once the administration procedure is completed, everyone will have their withdrawals given by the Australian regulation straight away, until that time we will continue to push the withdrawals out each day. Understanding clients funds safety is our main priority and every client will be in this funds return programme list. We appreciate your patience.
Kind Regards