MikKi
Private
- Messages
- 15
Hello,
I was a client of WSBrokers for more than a year. Their services were just OK, however, I requested a withdrawal (my 3rd after 2 successful ones) on 09.08.2010. Today I still don't have my money.
Here are the facts that are relevant to this:
- I had an account with more than USD 11000 deposited
- I did withdraw USD 550 and USD 4000 successfully
- I requested the withdrawal of USD 2000 on August 9, 2010.
- I was using Tradency but quit and switched to allowed EA
- USD 2000 was deducted from my trading balance on 16.08.2010
- I asked few times for the status of my withdrawal request
- I never was given an exact time when it will be completed
- I requested a proof of transfer (swift copy of transfer) more than 3 times
- I did send quite a few emails regarding the withdrawal but never received useful information just that their bank has problems and it's not the broker's fault
- I was denied to get the name of the bank and was asked for patience
- I asked if they could complete the withdrawal through a different payment method (like MoneyBookers) but was informed that it will be done through bank wire
Knowing all the above I'm starting to think that WSB is not a reliable broker. Some of their behaviour is just inconsistent - I don't beleive that a bank won't complete money transfers for 4 full weeks. They also claim that they are connected to more than 1 bank - I just can't imagine why aren't they using a different bank if one of them is faulty. All of them can't have the same problems for 4 weeks All of this is just weird and inconsistent.
Be very careful with WSBrokers!
I was a client of WSBrokers for more than a year. Their services were just OK, however, I requested a withdrawal (my 3rd after 2 successful ones) on 09.08.2010. Today I still don't have my money.
Here are the facts that are relevant to this:
- I had an account with more than USD 11000 deposited
- I did withdraw USD 550 and USD 4000 successfully
- I requested the withdrawal of USD 2000 on August 9, 2010.
- I was using Tradency but quit and switched to allowed EA
- USD 2000 was deducted from my trading balance on 16.08.2010
- I asked few times for the status of my withdrawal request
- I never was given an exact time when it will be completed
- I requested a proof of transfer (swift copy of transfer) more than 3 times
- I did send quite a few emails regarding the withdrawal but never received useful information just that their bank has problems and it's not the broker's fault
- I was denied to get the name of the bank and was asked for patience
- I asked if they could complete the withdrawal through a different payment method (like MoneyBookers) but was informed that it will be done through bank wire
Knowing all the above I'm starting to think that WSB is not a reliable broker. Some of their behaviour is just inconsistent - I don't beleive that a bank won't complete money transfers for 4 full weeks. They also claim that they are connected to more than 1 bank - I just can't imagine why aren't they using a different bank if one of them is faulty. All of them can't have the same problems for 4 weeks All of this is just weird and inconsistent.
Be very careful with WSBrokers!