Can you please share more details about your problem with them, like why they blocked your account?Dear concern,
This is to inform you that xtreamforex.com(grandinvesting ltd) is a great scammer. They blocked my wallet where more than 8k balance is available. I wanna file a case against the broker. Please help.
Actually I sent them email asking the reasons but in replying they just informed that I have breached the terms and conditions. When I was asking them which clause of conditions I have breached they didn't even reply me.Can you please share more details about your problem with them, like why they blocked your account?
There must be reason given by them via email.
I saw, they replied you at FPA review page regarding contact them via email.Actually I sent them email asking the reasons but in replying they just informed that I have breached the terms and conditions. When I was asking them which clause of conditions I have breached they didn't even reply me.
Let me explain u in details.
I was maintaining 3 trading account in xtreamforex . Among them 2 were 100% credit bonus account & rest of one no bonus account.On 7th August based on some favourable news I earned pretty good amount of profit by utilizing my capital & bonus. Then I placed a withdrawal request of $7600 but rather than providing me the money they just blocked my account.
Negative review already posted from my account where you can find out more explanations.
One more thing...couple of days back one of their agent called me and conveyed that 100% credit bonus which I used for trading is not actualy for trading,just to increase leverage....but that lame person doesn't know if leverage increased trade vol. will also be increased with same margin. Just lame excuse..I was not satisfied......they also offered me $100 instead of 8k.
I also asked them why they blocked my no bonus account,they didn't answer me.
For ur understanding I just upload one of my trading account history.
Sir,I saw, they replied you at FPA review page regarding contact them via email.
Here https://www.forexpeacearmy.com/forex-reviews/12999/xtreamforex-forex-brokers you can track the reply.
Write me back if you didn't get a reply from them, I`ll suggest you more steps to get their attention.
Have a great day ahead.
For ur kind information , I also noticed their reply but u know this is the basic tradition of review reply of any broker.
Actually, email exchange got ended a month ago. I didn't get any reply of my last email. Few days back one of their agent called me but he was unable to answer my questions. Finally he conveyed that this is broker's decision not to open my account & also not going to get back money, he offered me only $100 which I refused.
Now , I want to go for further actions....like register a case file for further investigation from ur end.
Eagerly waiting for ur support to file a case.
Couple of days already have been passed I invited them to this discussion but didn't get any reply yet. Can you please tell me how much time they will take to respond? And if they don't reply then what will be the next steps.Okay then,
First of all, invite the company by using the invite company option to your thread. And if you are unable to locate the option then this thread "Tutorial: How to Invite a company to your thread." will help you to find out.
Note: If you are new to FPA then invitation button will be enabled when your first post reaches 4 days old.