I already stated that my only intentions are getting back my money.I mean no harm to GDMFX, actualy I wish you will proove as a good and transparent company that can answer important questions. Originaly when you told me that your liquidity provider didnt pay my profits, I told you that I understand the situation and I even offered that I am willing to leave 5k from my profits on the table so we share the loss. You promissed you will find solution and you also told me that I am free to withdraw the rest of the money besides my last 15k withdrawal, but suddenly all my money was blocked and I was able to withdraw nothing.You must understand that his made me angry.
Originaly I wanted to cooperate and I thought we are on the same boat. I thought we will fight together for my profits. But instead of this, you blocked accounts of involved traders and put them under investigation. I dont really know what an investigation has to do with the fact that your liquidity provider doesnt want to pay profits.
I created this thread only after I saw a lack of communication from you and after your promisses havent met the reality.
The 6 months rule - well, I really dont know if this is legal or not to block even traders deposits because of "extreme" volatility. It is stated in your ToS and thanks to this, you say that you havent breach anything. But you must understand that if you apply such rule, traders involved are full of questions. I showed you already that I am able to understand your situation when you clearly explained me what happened with your LP. Now I would like to understand your situation again, but you know, it is hard if when you just say "we made this because we have right to do this"...
This situation is very serious and I gave you an opportunity here in my thread to explain everything. Off course you can just say that is is your right stated in ToS, but I think we deserve more than just "we block your deposits and profits because we have right to do so". You say you are a serious brokerage so you should be able to explain the situation. Maybe you have a good reason why you block traders money, but we will never know until you tell us.
So here are the 3 questions from my previous post that stood unanswered. You have your chance now to show all traders that you are a transparent and serious company (and I hope you are) by answering the following questions:
1) Who is the liquidity provider who thinks he doesnt need to pay our profits?
2) What is the payment processor you experience issues with? What are the issues about?
3) Why you dont release even our deposits?
And one bonus question:
4) Why we are investigated instead of fighting together for our profits with the liquidity provider who started all of this?
Originaly I wanted to cooperate and I thought we are on the same boat. I thought we will fight together for my profits. But instead of this, you blocked accounts of involved traders and put them under investigation. I dont really know what an investigation has to do with the fact that your liquidity provider doesnt want to pay profits.
I created this thread only after I saw a lack of communication from you and after your promisses havent met the reality.
The 6 months rule - well, I really dont know if this is legal or not to block even traders deposits because of "extreme" volatility. It is stated in your ToS and thanks to this, you say that you havent breach anything. But you must understand that if you apply such rule, traders involved are full of questions. I showed you already that I am able to understand your situation when you clearly explained me what happened with your LP. Now I would like to understand your situation again, but you know, it is hard if when you just say "we made this because we have right to do this"...
This situation is very serious and I gave you an opportunity here in my thread to explain everything. Off course you can just say that is is your right stated in ToS, but I think we deserve more than just "we block your deposits and profits because we have right to do so". You say you are a serious brokerage so you should be able to explain the situation. Maybe you have a good reason why you block traders money, but we will never know until you tell us.
So here are the 3 questions from my previous post that stood unanswered. You have your chance now to show all traders that you are a transparent and serious company (and I hope you are) by answering the following questions:
1) Who is the liquidity provider who thinks he doesnt need to pay our profits?
2) What is the payment processor you experience issues with? What are the issues about?
3) Why you dont release even our deposits?
And one bonus question:
4) Why we are investigated instead of fighting together for our profits with the liquidity provider who started all of this?