Dear Mrpips,
Duplicators results may differ from the results of providers for some reasons, for example:
- Duplicator traded on the account by himself. Unfortunately, we cannot forbid trading on the duplicator account at the time of copying.
- Duplicator incorrectly chose one of the four types of copying, not calculated the balance of the volume of orders.
- Duplicator attach to the Provider later and at a certain interval of time provider`s result was worse than for the overall trade time.
Our customers may request a full report from the provider at any time.
Regarding the numbering of orders.
In case of partial closure of an order, in MT4 opens order with the same opening date, with the same price, but with a smaller volume and the serial number assigned by the server - the next available at the time of partial closure.
I attach screenshots of orders that have caused confusion:
http://c2n.me/3DRT94L.png
http://c2n.me/3DROtHn.png
For this reason, in Social Trading platform such transactions are displayed with a different date, while all information is taken directly from MT4.
The general volume of the company corresponds to the total number of traders.
There is a trade on real accounts and demo accounts on our server. Also, we can test server operation, execution of orders, etc. In all cases, orders will be assigned a number.
I do not see any problems for traders.
If you have any questions, please contact with our support team:
support@tifia.com
Best Regards,
Alex