On March 27, they closed my account and deleted my entire transaction history and all customers, without an email notification or explanation, everyone had to ask for support. there was no answer, then I posted on facebook to find help, octafx representative said that I traded at the time the yellow pair failed and was checking my account, ok i wait, after many days still not if I had an answer with an octafx representative they said it was an error on March 26, then they said an error on March 24 and 26, and said they would delete all the balances and profits. for 2 days. We do not agree, they reply to us that you have registered an account and accept the terms, then when we say you are wrong, you are wrong, you do not have the right to speak up.
by April 2, they deleted all their balances and said we cheated,
No one explained where we cheated at any point.
Which order is a fraud order?
We totally do not understand where we cheat?
I sent a picture of my trading history before being deleted on this one. Please look and tell me how I cheat?
I have previously sent all of our transaction history and dialogue in Vietnamese language with octafx on Facebook,
The Vietnamese community of traders is very excited and supports to boycott octafx from Vietnam,
This is the link of my post on Facebook you can see their number of comments
1.
https://www.facebook.com/groups/dautuforex/permalink/2635921100028431/
2.
https://www.facebook.com/groups/FIS.VN/permalink/2649130382033862/
3.
https://www.facebook.com/groups/dautuforex/permalink/2637700839850457/
4.
https://www.facebook.com/groups/dautuforex/permalink/2639456246341583/
all of them concluded that octafx did not transfer passengers' orders to the liquidity house, leading to losses and not paying customers, citing every reason to lock and delete the client's account, this is a trick. Big island.