Hồng Phong
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- 17
Warning OctaFX ruffle customer money, locked accounts and erased all money
- Thread starter hoangthien
- Start date
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- Tags
- octafx
Hồng Phong
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- 17
Hồng Phong
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They said I cheated?
cheating to lose?
cheating to lose?
Hồng Phong
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- 17
On March 27, they closed my account and deleted my entire transaction history and all customers, without an email notification or explanation, everyone had to ask for support. there was no answer, then I posted on facebook to find help, octafx representative said that I traded at the time the yellow pair failed and was checking my account, ok i wait, after many days still not if I had an answer with an octafx representative they said it was an error on March 26, then they said an error on March 24 and 26, and said they would delete all the balances and profits. for 2 days. We do not agree, they reply to us that you have registered an account and accept the terms, then when we say you are wrong, you are wrong, you do not have the right to speak up.
by April 2, they deleted all their balances and said we cheated,
No one explained where we cheated at any point.
Which order is a fraud order?
We totally do not understand where we cheat?
I sent a picture of my trading history before being deleted on this one. Please look and tell me how I cheat?
I have previously sent all of our transaction history and dialogue in Vietnamese language with octafx on Facebook,
The Vietnamese community of traders is very excited and supports to boycott octafx from Vietnam,
This is the link of my post on Facebook you can see their number of comments
1. https://www.facebook.com/groups/dautuforex/permalink/2635921100028431/
2. https://www.facebook.com/groups/FIS.VN/permalink/2649130382033862/
3. https://www.facebook.com/groups/dautuforex/permalink/2637700839850457/
4. https://www.facebook.com/groups/dautuforex/permalink/2639456246341583/
all of them concluded that octafx did not transfer passengers' orders to the liquidity house, leading to losses and not paying customers, citing every reason to lock and delete the client's account, this is a trick. Big island.
by April 2, they deleted all their balances and said we cheated,
No one explained where we cheated at any point.
Which order is a fraud order?
We totally do not understand where we cheat?
I sent a picture of my trading history before being deleted on this one. Please look and tell me how I cheat?
I have previously sent all of our transaction history and dialogue in Vietnamese language with octafx on Facebook,
The Vietnamese community of traders is very excited and supports to boycott octafx from Vietnam,
This is the link of my post on Facebook you can see their number of comments
1. https://www.facebook.com/groups/dautuforex/permalink/2635921100028431/
2. https://www.facebook.com/groups/FIS.VN/permalink/2649130382033862/
3. https://www.facebook.com/groups/dautuforex/permalink/2637700839850457/
4. https://www.facebook.com/groups/dautuforex/permalink/2639456246341583/
all of them concluded that octafx did not transfer passengers' orders to the liquidity house, leading to losses and not paying customers, citing every reason to lock and delete the client's account, this is a trick. Big island.
Hồng Phong
Private
- Messages
- 17
Hồng Phong
Private
- Messages
- 17
My comment has a Facebook link so it may not be approved,
there will be no facebook link but you can go to forex vietnam and write octafx scam there will be a lot of posts about it
On March 27, they closed my account and deleted my entire transaction history and all customers, without an email notification or explanation, everyone had to ask for support. there was no answer, then I posted on facebook to find help, octafx representative said that I traded at the time the yellow pair failed and was checking my account, ok i wait, after many days still not if I had an answer with an octafx representative they said it was an error on March 26, then they said an error on March 24 and 26, and said they would delete all the balances and profits. for 2 days. We do not agree, they reply to us that you have registered an account and accept the terms, then when we say you are wrong, you are wrong, you do not have the right to speak up.
by April 2, they deleted all their balances and said we cheated,
No one explained where we cheated at any point.
Which order is a fraud order?
We totally do not understand where we cheat?
I sent a picture of my trading history before being deleted on this one. Please look and tell me how I cheat?
I have previously sent all of our transaction history and dialogue in Vietnamese language with octafx on Facebook,
The Vietnamese community of traders is very excited and supports to boycott octafx from Vietnam,
This is the link of my post on Facebook you can see their number of comments,
all of them concluded that octafx did not transfer passengers' orders to the liquidity house, leading to losses and not paying customers, citing every reason to lock and delete the client's account, this is a trick. Big island.
there will be no facebook link but you can go to forex vietnam and write octafx scam there will be a lot of posts about it
On March 27, they closed my account and deleted my entire transaction history and all customers, without an email notification or explanation, everyone had to ask for support. there was no answer, then I posted on facebook to find help, octafx representative said that I traded at the time the yellow pair failed and was checking my account, ok i wait, after many days still not if I had an answer with an octafx representative they said it was an error on March 26, then they said an error on March 24 and 26, and said they would delete all the balances and profits. for 2 days. We do not agree, they reply to us that you have registered an account and accept the terms, then when we say you are wrong, you are wrong, you do not have the right to speak up.
by April 2, they deleted all their balances and said we cheated,
No one explained where we cheated at any point.
Which order is a fraud order?
We totally do not understand where we cheat?
I sent a picture of my trading history before being deleted on this one. Please look and tell me how I cheat?
I have previously sent all of our transaction history and dialogue in Vietnamese language with octafx on Facebook,
The Vietnamese community of traders is very excited and supports to boycott octafx from Vietnam,
This is the link of my post on Facebook you can see their number of comments,
all of them concluded that octafx did not transfer passengers' orders to the liquidity house, leading to losses and not paying customers, citing every reason to lock and delete the client's account, this is a trick. Big island.
Hồng Phong
Private
- Messages
- 17
Here is the link, please insert "https: //www.facebook" before the .com to see the link
1..com/groups/dautuforex/permalink/2635921100028431/
2.com/groups/FIS.VN/permalink/2649130382033862/
3 com/groups/dautuforex/permalink/2637700839850457/
4 com/groups/dautuforex/permalink/2639456246341583/
Sorry admin for posting the link but this is needed to post the proof
Sorry again and thanks
1..com/groups/dautuforex/permalink/2635921100028431/
2.com/groups/FIS.VN/permalink/2649130382033862/
3 com/groups/dautuforex/permalink/2637700839850457/
4 com/groups/dautuforex/permalink/2639456246341583/
Sorry admin for posting the link but this is needed to post the proof
Sorry again and thanks
Hồng Phong
Private
- Messages
- 17
Hồng Phong
Private
- Messages
- 17
OctaFX Rep
Octa Representative
- Messages
- 242
Dear Hồng Phong,
We addressed the issue above; if your client wishes to file a complaint, please, ask him to contact our team via e-mail. We understand that many traders have been affected and that you want to help. However, we cannot assist unless he comes to us personally.
Also, while we understand the need to post screenshots, we do not recommend sharing sensitive data unless it belongs to you.
Kind regards,
OctaFX Rep.
