Warning Star Capital Finance

mohamedhassan

Recruit
Messages
2
Since 11-Nov-2013 Star Capital Finance staraccount.com has been unable to process any transfers citing with license updates.
I have request a transfer on 27-Dec-2013 and to date they have failed to process this transfer. An Email to their customer care didn’t help providing an estimate time and a one hour phone call didn’t produce any better results.
They still maintain that they are trying to resolve a technical problem which is preventing them from processing any transfers.

facebook.com/starcapitalonline

Click on the above link to read some of their customer reviews regarding the same issue.
 

Pharaoh

Colonel
Messages
19,779
They claim to be registered/regulated in NZ. Have a chat with the NZ regulators and the NZ Financial Dispute Resolution Scheme. Show them all the documentation you have.

Also, send an email to every address you have for Star Account aka Star Capital, etc. and invite them to come to this thread and explain why you can't access your money.
 

FxMaster

Lt. Colonel
Messages
9,017
Since 11-Nov-2013 Star Capital Finance staraccount.com has been unable to process any transfers citing with license updates.
I have request a transfer on 27-Dec-2013 and to date they have failed to process this transfer. An Email to their customer care didn’t help providing an estimate time and a one hour phone call didn’t produce any better results.
They still maintain that they are trying to resolve a technical problem which is preventing them from processing any transfers.

facebook.com/starcapitalonline

Click on the above link to read some of their customer reviews regarding the same issue.
Go ahead and submit the same contents NZ regulator site as Eddiger's suggested.
 
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