What can be done for this situation?

CheeZeHead

Recruit
Messages
3
I just had a friend call me today and he told me his broker took back most of his trade from this morning.
We traded the CAD Net Change in Labor, and he made 60 some odd points with 33 lots. He made a healthy $21k on the trade.
So he gets a call today from the broker saying that the price they filled him at was not a price that was available on Bloomberg, so they helped themselves to $19k of his trade.
He asked for them to send him an email on it and they said they had nothing to give him.
I told him to demand some documentation on the trade and why its being reversed.

Is there much of anything else he can do?

thanks in advance!!
Cheezehead
 

Pharaoh

Colonel
Messages
19,898
I hope he got screen shots showing his account activity before and after they pulled this stunt.

Tell him to get signed up on these forums and to post full details. Also, he needs to call and email them requesting a more detailed explanation.
 
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