Latest email from forex4you ...
Now i think u should take some action Pharaoh ... Its the time to do something ...
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Dear Dr. Shaila Habib,
Thank you for staying in touch with us!
Please mind that investor funds protection does not oblige us to compensate our customers, should they lose their funds due to market conditions. Under the investor protection obligations all client funds are held on segregated bank accounts and never commingled with company's operational funds. Moreover, Forex4you holds a professional indemnity insurance cover for 20,000,000 USD, therefore, should the company become insolvent, its clients may rest assured that their balances will be repaid. You may find more information on investor fund protection on our website here: http://www.forex4you.com/en/investment-security/
As regards your communication with Boston Technology, we have previously advised you that we have in fact contacted them on your issue as part of our investigation. We also provided you with our ticket reference number within their system which you could have confirmed with their customer support. The operator representing Boston Technology, whom you have been in contact with via Live Chat had misguided you by not confirming our contact with them.
Please note, that we are not a charitable organization and we do not reimburse our clients unless it has been identified that the fault is on our side. We believe that our reputation and financial license should reflect that we have no intention to steal our clients funds and are willing to act according to the policies and obligations we have publicly available on our website.
It is beyond our power to restrict you from expressing your dissatisfaction over the internet or filing a complaint directly to our regulating authority. However, please note that we may call for legal responsibility if you attempt to discredit Forex4you without a justifiable cause. Therefore, should you be dissatisfied with our responses and resolution of your issue you are welcome to address your complaint to Financial Services Authority of BVI directly for a final resolution of the matter.
Kind regards,
Forex4you Complaints Departments
complaints@forex4you.com
www.forex4you.com
Now i think u should take some action Pharaoh ... Its the time to do something ...