ruseneca
Master Sergeant
- Messages
- 348
Dear FPA friends,
I would like to inform you for some unfair practices which GOptions.com apply in their way of making a business!
Here is an explanation of my case...
Of course, I decided to open an account and trade binary options with GOptions.com. I applied for the $25 no-deposit bonus.
I received several cold calls from GOptions.com with their explanations of their promotions, insurance, 4 risk-free trades etc. In calls, I stated that I will make a deposit worth $200 between 24th and 26th Sep in order to withdraw my bonus+profits ( in case I complete all wagering rules ). They were very amazed because my $25 were turned to $100+. In a moment, the funds in my account were above $175. Wagering of the bonus was completed on Friday, 20 Sep! I also sent all documents for account verification. I received an email that the account has been successfully verified.
I tried to log into my accont in order to place several more bets after the wagering has already been completed! I could not! The system has been saying "EmailNotExist". I contacted the Live Chat from where I understood that my wagering of $25 should have been completed within 1st 48 hours from the moment of the credit. I sent several more emails to support@goptions.com asking them what has happened with my bonus and my account and why it has been deleted!
I received several email from support@goptions.com, lee.more@goptions.com where it was claimed that the wagering must have been completed within 48h ( in one email ) or 24h ( in the last email ) and that I will not receive ANY funds from GOptions because I have not made any deposit. Here is a copy of one email...
From this email, it is clearly visible that if you are a winning trader, your account will be deleted. If you are a losing trader, then it's a party time for all cold callers! There are no terms, I underline, no terms for $25 no-deposit bonus where it is stated that the wagering should be completed within 24h or 48h. You are about to know this information when you complete the wagering. If you do it within 24h then I suspect that this information will be changed to 4 or 6 hours!!! Excuses, excuses, excuses...We are all tired of such practices, lack of terms or when such exist, they always "feel sorry" for not updating them and so on...
I requested 2 documents from GOptions which I will need to send to my Tax Authorities. These are:
Later on, Lee More sent me the following:
If I must accept the Privacy Policy, then they must accept their published Terms&Conditions! They didn't!
Here is a copy of their Bonus Policy:
Failing to comply with your Terms&Conditions, published on your own website, is scamming and as such, it cannot be excused for ANY reason!
With this information published here, I hope that you won't make the mistake of giving your money to scammers who will take them and hide like mice. STAY AWAY from GOptions so that we cannot read more scam reports regarding this company!
Here, I attach 2 screenshots!
The first one represents all terms and conditions which came with the promotional email.
The second one represents terms and conditions for GOptions' bonus policy which is published in their official website.
I would like to inform you for some unfair practices which GOptions.com apply in their way of making a business!
Here is an explanation of my case...
16 Sep, Monday
I received the following email from a partner of GOptions.comGOptions – 25$ Binary Options No Deposit Bonus, up to 100% Deposit Bonus + 4 X $250 RISK FREE TRADES!
Binary options are a type of FRI or Fixed Return Investment. Our company, with many years of trading behind it, has decided to provide this type of FRI as it provides the following advantages when traded at GOptions.com
1. No previous trading experience required
2. 25$ Binary Options No Deposit Bonus
3. up to 100% Deposit Bonus + 4 x 250$ Risk Free Trades!
4. Payouts as high as 85%
5. Get a part of your investment back in some cases of a loss (Insurance)
6. Tools for advanced traders
- Cancel Trade
- Automated trading (Signal Providers with SignalIndex)
- Close Trade Early (stop loss/take profit) or “Buy Me Out”
- Trader’s Choice: see what other traders are doing now
- Rollover your trade
- Options Builder: create any option you want
$25 Binary Options No Deposit Bonus – Terms & Conditions:
ONLY to our visitors – register a trading account at GOptions.com using
the banners from this article.
Contact GOptions.com via e-mail or live chat and activate your 25 USD
Bonus NO DEPOSIT – use bonus code: 25Free
Trade 40 times the value of the bonus and make at least a minimum real
deposit and you may withdraw your profit + deposit.
One FREE Bonus per customer / IP.
EXCLUDED COUNTRIES: Nigeria, Pakistan, Bangladesh.
IMPORTANT: Use your REAL Phone Number when you register at GOptions.com
Broker. ONLY customers with valid phone number & email will receive $25 No
Deposit Bonus. GOptions.com team will call you before to credit your
account!
GOptions’ trading platform is designed to provide a 100% secure and private investment experience, and to make financial trading as rewarding as possible for our customers, every time they trade.
The company is a UK registered company (Registered in England and Wales No. 08414643) with all the security certifications as required by law.
Of course, I decided to open an account and trade binary options with GOptions.com. I applied for the $25 no-deposit bonus.
Week 16 Sep - 20 Sep
I received several cold calls from GOptions.com with their explanations of their promotions, insurance, 4 risk-free trades etc. In calls, I stated that I will make a deposit worth $200 between 24th and 26th Sep in order to withdraw my bonus+profits ( in case I complete all wagering rules ). They were very amazed because my $25 were turned to $100+. In a moment, the funds in my account were above $175. Wagering of the bonus was completed on Friday, 20 Sep! I also sent all documents for account verification. I received an email that the account has been successfully verified.
23 Sep, Monday
I tried to log into my accont in order to place several more bets after the wagering has already been completed! I could not! The system has been saying "EmailNotExist". I contacted the Live Chat from where I understood that my wagering of $25 should have been completed within 1st 48 hours from the moment of the credit. I sent several more emails to support@goptions.com asking them what has happened with my bonus and my account and why it has been deleted!
26 Sep, Thursday
I received several email from support@goptions.com, lee.more@goptions.com where it was claimed that the wagering must have been completed within 48h ( in one email ) or 24h ( in the last email ) and that I will not receive ANY funds from GOptions because I have not made any deposit. Here is a copy of one email...
Hi ******
You are now getting to verbal harassment territory so please calm down.
You had a free promotional bonus account that came with a time limit.
You did not complete the bonus conditions in time. You do not get the bonus money as a result.
No amount of harassing calls or emails will change that. So, either deposit and trade for real with us or simply move on and be happier elsewhere.
Apologies if the bonus terms of the free account were not explained further at the time. Please understand this will be the last reply to you regarding this matter.
Best,
Support
On 26 Sep 2013, at 11:32, <*****@yahoo.com> wrote:
> How many times should I send emails in order to receive an official answer why was my account deleted?!
From this email, it is clearly visible that if you are a winning trader, your account will be deleted. If you are a losing trader, then it's a party time for all cold callers! There are no terms, I underline, no terms for $25 no-deposit bonus where it is stated that the wagering should be completed within 24h or 48h. You are about to know this information when you complete the wagering. If you do it within 24h then I suspect that this information will be changed to 4 or 6 hours!!! Excuses, excuses, excuses...We are all tired of such practices, lack of terms or when such exist, they always "feel sorry" for not updating them and so on...
26 Sep, Thursday
I requested 2 documents from GOptions which I will need to send to my Tax Authorities. These are:
1. Stamped or notarised declaration that my documents are completely destroyed and no information will be sold to other 3rd parties.
2. Stamped or notarised declaration that I have not received ANY funds from GOptions and no deposits have been made.
Later on, Lee More sent me the following:
Dear Sir,
You aren't going to get any notarized declaration of any kind seeing as how when you signed up originally on the site to get a free bonus which was used for the 24 hour period provided, you also agreed to our privacy policy. You are welcome to read through that if you wish. What you agreed to and what we are required to do, is all clearly stated there.
If I must accept the Privacy Policy, then they must accept their published Terms&Conditions! They didn't!
Here is a copy of their Bonus Policy:
12. GOptions Bonus Policy
GOptions offers a number of attractive reward features to its new and regular customers. Bonuses and one time trading credits rewarded to customers are part of GOptions's promotions program. These bonuses are limited time offers and the terms and conditions associated with any bonus rewards are subject to change.
In order to withdraw your full bonus, you will be required to execute a minimum trading volume of 40 times for every $1 bonus. The bonus can only be withdrawn when the preceding stipulation has been fully met and fulfilled.
The withdrawal of funds from an account can not be completed until the bonus conditions have been satisfied.
Any indication of fraud, manipulation, cash-back arbitrage, or other forms of deceitful or fraudulent activity based on the provision of the bonus will nullify the account and any and all profits or losses garnered.
Further to the above, it is agreed that as a precaution and due to the need for fraud protection, no withdrawal of any amount from the account will be allowed until the bonus volume requirement has been met if the bonus provided exceeded 25% of the deposited amount. This includes both the funds of the customer and the bonus provided. It is therefore the right of the company to refuse a withdrawal of customer funds IF said requirements have not been met. The company, can from time to time decide to allow a withdrawal, if it sees fit to do so, but is under no obligation to fulfill this request if the customer agrees to the terms and conditions of the bonus.
Failing to comply with your Terms&Conditions, published on your own website, is scamming and as such, it cannot be excused for ANY reason!
With this information published here, I hope that you won't make the mistake of giving your money to scammers who will take them and hide like mice. STAY AWAY from GOptions so that we cannot read more scam reports regarding this company!
Here, I attach 2 screenshots!
The first one represents all terms and conditions which came with the promotional email.
The second one represents terms and conditions for GOptions' bonus policy which is published in their official website.
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