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Problem www.ioption.com

I am having an issue with a company
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MOHAMMED MINHAJ

Banned for uncivilized conduct
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Hi, I have been cheated by this company Ioption ( Binary option trading ). Account manger from this company name OSAMA call me many time since one year, i told him that i don't have time and i am not interested but he assure me that he will do the trading on behalf of me and can create the profit up to 35% every month. I invest 1000 USD and the company gave me 500 USD bonus. Osama open many positions and the amount was going down, when i ask him he assure me that my money is safe & when i request for withdrawal there was no reply and my withdrawal was pending more than a week. I contact them many times but there was no reply from Osama or the customer support & when i went to the live chatting they told me that i lost the money and they cannot pay me the amount i invested. I contact them many times but no response.
 
If you deposited by credit card or bank wire, get in touch with the fraud department at your bank. Explain the whole situation to them very carefully.

Credit cards can do chargebacks. Sometimes bank wires can be clawed back, but the time limits are much shorter.
 
My bank says that the transaction is done more than a month ago and it was approved by me so they cannot do any thing.
 
Invite them to discuss the issue here, and if they don't respond then open a case against them here as well.
 
Call the bank again. Make 100% sure you are speaking to the fraud department. Explain that the company is refusing to return your money per the terms of service that led you to agree to send money to them.
 
Hi, since one month i am sending mails and calling there office but no one show any response to my issue & when i talk to them hard they are just telling me that one the account manager is going to call me but no one is calling me, every time i contact them they say same but nothing working.
 
Hi, its a credit card company if the payment is late they get commission on it. Bank is not taking any action & its more than a month i am sending mails and when i have a live chat with them every time they say one of the manager will call me but they are liars playing with me every time. Any time i call them or go for live chat i have to give them all the information about my account and explain them the hole story, after all this drama they reply with only one thing that any one of the manager from ioption will call me the same day for sure but nothing happens.
 
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