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Xforex.com (OCM Holdings)

Discussion in 'Forex Brokers' started by Administrator, Jun 17, 2009.

  1. Administrator

    Administrator Just Administrator :-)

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  2. cecil.lee16

    cecil.lee16 Recruit

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    xforex

    I just registered an account with Xforex and made a initial deposit. A tragedy strike my family and i had to withdraw the deposit. The CS staff told me that they need some documents, copies of ID, credit card and telco bills to verify my identify and prevent antimoney laundering activities. I hope they will get back to me asap..
     
  3. dudinw

    dudinw Recruit

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    Scam, not recommended

    This website is a scam and I would not recommend it to any one. They will chase you to take your money and give you 1000 reasons for not returning them. I'm still chasing them for my money both the principle amount and my profits despite my earlier unsuccessful events. I'll keep you posted with the latest as it unveils.

    SEE UPDATES BELOW
     
    #3 dudinw, Oct 26, 2010
    Last edited: Nov 3, 2010
  4. dudinw

    dudinw Recruit

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    Update form dudinw

    I have received notice yesterday that my withdrawal requests have been approved and I should expect my money within the next 10days. I’ll keep you posted when and if I receive the amounts as promised; I hope this result to be a case of poor customer care not a scam!
     
  5. dudinw

    dudinw Recruit

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    Update from dudinw

    Today I received my profit via a wire transfer, meanwhile the principle amounts were accredited to my credit cards. An account manager has been assigned to my account to ensure that such misunderstanding does not reoccur. Apparently this site is not a SCAM and the company is real.
     
    #5 dudinw, Nov 3, 2010
    Last edited: Nov 3, 2010
  6. ManoloAveiro2011

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    Positive Experience with XForex

    I actually had a good experience with XForex. After my first deposit I was contacted by the account manager they assigned to me, and he was quite helpful. Later I had no problem withdrawing part of the money that I was in need of, although the procedure was a bit longer than I expected.
     
  7. Pierro

    Pierro Recruit

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    XForex is fine for me!

    I tried to post a review but something's not working. Anyways, I'm also quite satisfied with xforex - their platform, where I've never had a bug as well as their service. VIP status brings me good spreads and someone calling me about my positions almost every day. it was recommended to me and I also recommend it.
     
  8. Deidra Jackson

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    Good level of customer support

    From my experience, the website is user friendly, with helpful indicators and a good level of customer support. Surprisingly, unlike other Forex brokers, I waited only a few seconds when requesting to chat with one of their Support Team and they were qualified and offered me additional ways to contact them.
     
  9. Nix_levin

    Nix_levin Recruit

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    Not recommended - Server downtime on the trading days

    :mad:
    I am very dissapointed on the way xforex is working.
    I did not do a proper check on the broker itself that leads to this situation.

    Initially they are having very good customers service by attending to my calls and assigned the account manager to call me and guide me thru the procedures and giving some trainings for me to trade.

    Until this morning, I tried to get into the site and check on my status and found out that they are having a "Scheduled Maintainance Downtime" during trading days?!?!

    I called the customers service servaral times and he just commented "the technicians are currently working very hard on the upgrading and it will be up in 30mins"

    I waited and called again after 1 hour and they still gave me the same answer!

    And now I had been waiting for more than 4 hours and the platform is not even up yet!

    This is the experiences that I am getting.
    Trading with your accounts opened for long might not be a good thing now.

    For those of you who wants to try with them.
    Please think again.
     
  10. Nix_levin

    Nix_levin Recruit

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    Now i'm facing a problem with the withdrawal.:(
    I tried to make a withdrawal that is higher than the principle amount and they rejected my withdrawal saying that profits can only be withdrawn using bank transfer and they sent me a form for me to fill it up and sent it back to them.
    I did as what they had asked for and had waited for 4 days now with no response.

    Will keep you guys posted if I can get my principles and profits.
    If it dosn't I will definitely report this to prevent people from getting falling into the same situation as me.
     

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