My Xm account 17276058
June 17, 2022 my bank closed my bank account without prior notice, the problem is when I withdraw money it will automatic send to this closed bank account. to remove this account number in my xm. I email the XM support they said I need a letter from bank stating that my bank account is really closed.
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So I send the needed documents here it is: I Just covered sensitive info. this is the sample pic. consisting 4pages
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and after that the replied to me is they need the first page of the SOA??what? in the first place what they need is just a letter only from the bank.
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Here in Philippines is still pandemic, it's hard to go the bank.. Is this not enough proof??
so I tried to get some thru online bank and send to them today I don't know if it will work, but I hope please consider
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Today 6/28/2022 I'm waiting for their reply, I will update this. if it's resolve
thankyou